Kyle was great and I think the service was good, but every time I get work done there I wish they would vacuum the car. I think I want the Master Lube treatment.
9/13/2024
James B. VERIFIED CUSTOMER
As promised
9/13/2024
Arthur M. VERIFIED CUSTOMER
Can’t complain about something free, the wash job. It missed the tailgate and windshield
9/12/2024
Brandi W. VERIFIED CUSTOMER
Great service!
9/12/2024
Judith K. VERIFIED CUSTOMER
Wait time to check in was long, there was 3 people standing to get help. Waited 1 1/2 hrs for oil change.then they came to me with an issue I agreed to have done, which took another 30mins. I've had better service in the past.
9/12/2024
Becky G. VERIFIED CUSTOMER
Kyle is very thorough and professional. Thanks, Kyle Becky G
9/11/2024
Alan B. VERIFIED CUSTOMER
I arrived early for my appointment but Scott got me right in. Very friendly and efficient and a pleasure to work.
Alan T Berg
9/11/2024
Nancy S. VERIFIED CUSTOMER
Service was way above and beyond my expectations. Kyle was very cordial and knowledgeable and answered.every question
9/11/2024
Brittany P. VERIFIED CUSTOMER
Friendly but slow service
9/11/2024
Joanne S. VERIFIED CUSTOMER
Always pleased with Underriner's.
Great service.
Thank you.
9/11/2024
Tracy L. VERIFIED CUSTOMER
Kyle goes above and beyond what his general employment duties are!! The best service writer ever!
9/11/2024
Wayne S. VERIFIED CUSTOMER
Great, friendly, Montana-quality service!
9/10/2024
Marcia R. VERIFIED CUSTOMER
Kyle was prompt in on getting us signed in. Estimate on wait time was spot on! Personable as we checked out.
9/10/2024
Peggy J. VERIFIED CUSTOMER
Well done!
9/7/2024
Timothy W. VERIFIED CUSTOMER
Cheryl and the other service managers were friendly, accommodating, and made sure everything I needed done was completed. Excellent
9/7/2024
Linda S. VERIFIED CUSTOMER
Kyle was very polite and helpful. He kept me informed and I am pleased with the work done on my Honda. I hope to keep it running smooth for more years.
9/7/2024
Samuel S. VERIFIED CUSTOMER
Kyle was wonderful. He was very informative and explained everything in a way that was easily digestible. He was personable and made the whole experience very comfortable. 10/10
9/7/2024
David B. VERIFIED CUSTOMER
We were extremely satisfied with Cheryl Trotter’s courteousness, friendliness, and professionalism. Our vehicle was turned in on Tuesday morning and by that afternoon, I received a text with the estimated cost for repairs. I responded and expected to have the repairs done sometime on Wednesday. I called and talked with Cheryl on Wednesday afternoon and she informed me that the technician had encountered some difficulties and the vehicle would not be ready on Wednesday. On Thursday I called Cheryl and she informed me that the vehicle might not be ready by COB on Thursday. I informed Cheryl of my predicament and needed the repairs completed on Thursday. Cheryl said she would do what she could. Apparently, Cheryl called in reinforcements and called me about 4:30 pm on Thursday that the repairs would be completed by COB Thursday. We are very grateful that Cheryl took decisive action and we were able to get our vehicle back on Thursday. In our opinion, Cheryl deserves kudos and numerous “atta-girls”, if not a promotion and pay raise!!????
9/6/2024
James G. VERIFIED CUSTOMER
You appear under staffed in the shop. I had a significant wait but luckily I didn’t have anything pressing that day. Otherwise, my oil change went smooth.