He is a really communicative person. Helpful and trust worthy.
5/31/2024
Terry J. VERIFIED CUSTOMER
My only complaint was that I had a 2:00 appointment and had to wait close to two hours…otherwise I was very impressed with your staff! I just a dealership by the sales, James was awesome and the shop staff was great! Thanks!!!
5/30/2024
Lionel T. VERIFIED CUSTOMER
Kyle was friendly, professional and accurate about his assessment. Very pleased with the service.
5/30/2024
Lyle G. VERIFIED CUSTOMER
Excellent service
5/30/2024
Mark S. VERIFIED CUSTOMER
She worked well even tho short staffed.
5/30/2024
Stephanie G. VERIFIED CUSTOMER
I could never get a hold of anyone in the service department this morning. I called three different times was transferred each time over and over again. I left a message twice. I know they’re busy, but it’s frustrating when you can’t get a hold of somebody just to get an update on your vehicle to see if it is done and possibly just sitting there. I am not sure where the answering service department is located, but I am wondering if they could just walk over there and ask. How far it is? but it was very, very frustrating. They of course were doing there best but I have never ever had this experience in the 14 years I have been coming to Honda service.
I never was called back until I got a text message that my car was done at 2pm and then about an hour later I got a phone call telling me it was done.
5/30/2024
James J. VERIFIED CUSTOMER
Fast and efficient. Job well done.
5/30/2024
Carla S. VERIFIED CUSTOMER
We were very satisfied. Everyone was helpful & treated us great. No complaints at all! Thank you!
5/29/2024
Mary B. VERIFIED CUSTOMER
Great work. Friendly service.
5/25/2024
Sue G. VERIFIED CUSTOMER
Cheryl did a great job.
5/25/2024
Charlene A. VERIFIED CUSTOMER
Cheryl was very nice and professional
5/24/2024
Pamela H. VERIFIED CUSTOMER
I love our Honda service department. They are knowledgeable, friendly and always has time to answer your questions. Thanks
5/24/2024
Laurie Y. VERIFIED CUSTOMER
Thanks to Cheryl and her resulting discussion with other staff, she was able to assure a 30,000 mile warranty and free tire rotations on the new Hancock tires installed on my Honda Fit. Thank you to Cheryl and Honda for being so understanding and going the extra mile. I truly appreciate it.
5/23/2024
Beth K. VERIFIED CUSTOMER
I feel Cheryl is the best Honda employee I’ve ever dealt with! I am very satisfied with her demeanor, professionalism, politeness and that she is not pushy at all!
5/23/2024
Patrick H. VERIFIED CUSTOMER
Thanks
5/23/2024
Thomas G. VERIFIED CUSTOMER
Cheryl was great.
5/22/2024
Anacleto A. VERIFIED CUSTOMER
The problem of instrument panel alarms came back after we reached Des Moines, NM and we have to tow it to Brown Honda,Amarillo TX. Maybe the problem was not properly diagnosed.
5/22/2024
Brenda E. VERIFIED CUSTOMER
My car was full of grease in the inside, extremely disappointed.