I have only had pleasant dealing with your service department.. thank you.
12/7/2023
Daniel P. VERIFIED CUSTOMER
Thank you for your good service
12/7/2023
James M. VERIFIED CUSTOMER
I understand accidents happen during an oil change and forgetting to put the cap back on the engine oil access happens. I’m happy that the team cleaned the mess after I brought the my car back in. The team did offer an apology. I’m a little surprised that the team didn’t take customer service a bit further and say something like “we sure appreciate you getting up early and driving back here so we can clean up our mistake. You may have even had to rearrange your work schedule and take time off. How can we earn your trust back?”
12/7/2023
James T. VERIFIED CUSTOMER
My appointment for an oil change was at 7:30. I arrived at 7:10 and my appointment could not be found. They got my car taken in on time but I waited until after 9:00 before approaching the counter and asking about my car. 15 minutes later l finally was able to leave. A new system was being implemented that seemed to have multiple kinks. I would not blame the service advisor as she was at the mercy of a system that wasn’t working well at all.
12/7/2023
Chris N. VERIFIED CUSTOMER
Your service manager; Sean was a pleasure to do business with. Fast, efficient and professional service was just as pleasurable! Beautiful, clean, waiting area, and all of your staff was very friendly. As well, Cheryl was efficient in setting my stereo code again! Thank you so much. You guys scored 100%! Kind regards
Chris
12/6/2023
Nina G. VERIFIED CUSTOMER
Thank you for the wonderful service, kindness with us and our vehicle!
Sincerely, Nina and Noah Gregory
12/6/2023
Dennis L. VERIFIED CUSTOMER
Thank you for washing my car.. greatly appreciated.
12/6/2023
Kim G. VERIFIED CUSTOMER
Great job and nice to have the car wash too
12/5/2023
The Bittner. VERIFIED CUSTOMER
Done in a timely manner
12/5/2023
Leslie P. VERIFIED CUSTOMER
Good job Jonathan G
12/5/2023
Not Provided. VERIFIED CUSTOMER
I'm happy with the service.
12/5/2023
Hilary R. VERIFIED CUSTOMER
Jonathan was knowledgeable and great to work with. He was professional but down to earth and easy to communicate with.
12/2/2023
Martha H. VERIFIED CUSTOMER
Service Associate was very pleasant.
12/1/2023
Pierce E. VERIFIED CUSTOMER
Cheryl was very nice and made sure I was all good to go, despite a short staff of techs!
11/30/2023
Michael H. VERIFIED CUSTOMER
Apoinment at 8am. Showed up at 745am. Got car back at 920am for just an oil change.
11/30/2023
Dale A. VERIFIED CUSTOMER
Thank you for fitting our service even though there was a communication problem and you didn’t know we would be there. It took less time than we expected
11/29/2023
Denise F. VERIFIED CUSTOMER
Thanks for fixing the problem !
11/29/2023
Cody W. VERIFIED CUSTOMER
I truly trust Shaun and I was getting service on my company Honda Pilot and now have a newer Suburban for a company vehicle, but liked the service I received and so will bring the Chevrolet to Shaun for all my service work.