Managed to fit me in and fix all the issues suggested on the dashboard
Thanks,
Dot
1/16/2025
Julie S. VERIFIED CUSTOMER
Was told there was a key fob available to be programmed for vehicle. Vehicle was there 24 hours and no key fob. Every time o called to check on progress of service was told ‘it’s almost ready - not quite.’ Was not informed there was no key fob available and nothing was done for vehicle until I went to pick it up. Very poor unreliable information - service. Not impressed at all.
1/16/2025
John Z. VERIFIED CUSTOMER
I had an appointment for a factory recall. Not only did the service department fix the factory recall, but also did complete check of my Passport. Fluids, filters and tire pressure plus others were all checked and or topped off. I really appreciate this extra effort.
Thank you
1/16/2025
Ron P. VERIFIED CUSTOMER
For yellow or red checkmarks on inspection, add specific note to support it. e.g. Don’t know what fluids drove a yellow check mark.
1/15/2025
Mike I. VERIFIED CUSTOMER
Emily and my technician were outstanding. Solved all issues with my Ridgeline. Thank you!
1/15/2025
Ralph F. VERIFIED CUSTOMER
Treated me fairly with charges. Thought we needed new spark plugs but inspection showed plugs still good. Minimal labor charge and parts charge (gasket) was waived. Very pleased.
1/15/2025
David M. VERIFIED CUSTOMER
I live in Red Lodge and my battery went dead on Saturday afternoon. Monday morning, I went to NAPA and they needed to order my battery. I couldn’t wait so I called Honda, they had the battery and got me in tight away. Great customer service.
1/14/2025
Julie H. VERIFIED CUSTOMER
I have had my car in there twice now and both times they have not washed it. I thought when I bought my car they said when it comes in we will wash it for you. I guess not.
Also my phone keeps losing the connection in Car play. No one there has ever heard of this but I’ve talked to other Honda owners and theirs does the same thing.
1/12/2025
Nancy W. VERIFIED CUSTOMER
Thanks.
1/12/2025
Shelly L. VERIFIED CUSTOMER
All is good
1/11/2025
Arlene F. VERIFIED CUSTOMER
I could not have gotten through this repair without Emily. She was great and I am truly satisfied with the work done on my car. She cares very much for her customers.
1/11/2025
Ed S. VERIFIED CUSTOMER
Thank you for the excellent service. I am very happy with the service that I received.
1/11/2025
Ronald N. VERIFIED CUSTOMER
Excellent service, knowledgeable, professional
1/10/2025
Melissa B. VERIFIED CUSTOMER
No feedback about my vehicle despite saying an inspection was done. No reminder tag or sticker for my next oil change. Not very impressed tbh
1/10/2025
James D. VERIFIED CUSTOMER
The service was very good and professional
Thanks
1/10/2025
Janet G. VERIFIED CUSTOMER
My appointment was for 12 noon. I waited for an hour before checking and was told it would be another 30 minutes before I received an answer. Then I was told that tests could not be run unless the gas tank was less than a quarter tank. I was left with no answers and felt like I wasted my time with no resolution.
1/9/2025
Brandi W. VERIFIED CUSTOMER
Great job!
1/8/2025
Misty D. VERIFIED CUSTOMER
Waited for almost 10 minutes to be recognized even when 3 associates had walked by me. Then waited over 15 minutes after my car was pulled around front to get checked out. Emily was unaware how to use the system and did no cross selling with me.
1/8/2025
Michelle L. VERIFIED CUSTOMER
Excellent experience. Would love to had more workers at drop off. Had to wait 10-15 minutes just to hand over the keys. Other than that,wonderful.