The service was as expected and done on time. Only comment is that my car usually gets washed afterwards and would have expected that after my $1,000+ bill.
3/8/2025
Lisa N. VERIFIED CUSTOMER
My concern was the problem addressed during this unplanned visit was NOT detected during a regular service and oil change. I had to return the car after only 4500+ miles from the last service when the “CHECK EMISSIONS SYSTEM” light came on at home. Isn’t there a protocol to test systems during a regular oil change? Very frustrating. Not to mention the additional cost of repair that was NOT anticipated. Why?
3/7/2025
James H. VERIFIED CUSTOMER
The service manager and the availability of service is the reason I drove 60 miles for service. Polite, professional and efficient. Thank you
3/7/2025
Erica S. VERIFIED CUSTOMER
Jimmy is the best! And you all have a great service department!!
3/7/2025
Brian G. VERIFIED CUSTOMER
Jaime was most helpful answering questions and preparing a quote for future work. We look forward to our next service with Jaime and Underminer Honda
3/7/2025
Shelly L. VERIFIED CUSTOMER
Everything was great, Megan is very pleasant and helpful she does a good job great service????
3/7/2025
Elizabeth (Lee). VERIFIED CUSTOMER
Jaime was delightful and quite helpful! From service on Monday to two days later arranging the replacement of the headlight! THANK YOU, Jaime!
I still love my car!
3/6/2025
**** W. VERIFIED CUSTOMER
He was great and communicated well!
3/6/2025
Roger G. VERIFIED CUSTOMER
Your welcome!
3/6/2025
Rebecca H. VERIFIED CUSTOMER
Thanks so much!
3/1/2025
Eduardo D. VERIFIED CUSTOMER
Thank you for your services
3/1/2025
Jeffrey V. VERIFIED CUSTOMER
You guys were great. Although we live in Pendleton, we feel it is worth the trip to Walla Walla to have our Pilot serviced by you. We anticipate replacing our Pilot soon with a 2026 Passport. Hopefully you’ll have one for us to purchase in the near future.
2/28/2025
Richard K. VERIFIED CUSTOMER
Thank you for fitting me in to your busy schedule.
2/28/2025
John J. VERIFIED CUSTOMER
It was pleasant to see "service with a simile." Thank you.
2/26/2025
Curtis L. VERIFIED CUSTOMER
Yes
2/26/2025
Tom B. VERIFIED CUSTOMER
Great service
2/26/2025
Lorena V. VERIFIED CUSTOMER
The provider Jaime told me it was going to take 1 hour for my car to be ready and it was not truth it took 2 hours and 30 min. They didn't offer me to take me home. It was a long time and no communication. The worst part is that they lie to me.
2/25/2025
Donna R. VERIFIED CUSTOMER
The process was completed quickly and efficiently. Thank you
2/25/2025
Tom F. VERIFIED CUSTOMER
Megan has consistently been professional and helpfrl