In past visits any additional service recommendation was done with a call and discussion not an emailed list amounts to $4,000. My call to the service department led to Greg’s voice mail ; no call back. Noticed that all the regular service representatives (Frank, Jaime, Emily, hank) are no longer there so along with new people came a new procedure … felt like you just wanted me to feel like it was time to buy a new car; no discussion on item priority. I’m taking my car to another service center where my husband has been taking his car for another opinion. Technology is great but personal communication is better.
6/12/2022
Victor T. VERIFIED CUSTOMER
Very professional and good customer service !
6/12/2022
Jason N. VERIFIED CUSTOMER
Pat is awesome like the rest of the team there!
6/12/2022
Vardkes B. VERIFIED CUSTOMER
Thamk you for your help
6/12/2022
Bryan R. VERIFIED CUSTOMER
Bob Smith Toyota never lets me down! Keep up the good work
6/12/2022
Rosa L. VERIFIED CUSTOMER
Excelen
6/12/2022
Mohammed K. VERIFIED CUSTOMER
Candid and trustworthy. Outstanding customer service!
6/12/2022
Shaival D. VERIFIED CUSTOMER
quick
wish allowed to wash/spray down the car
6/11/2022
Greg M. VERIFIED CUSTOMER
Greg was super friendly and helpful. As were the guys that retrieved my car. Good job everyone.
6/11/2022
Faye I. VERIFIED CUSTOMER
Fast service. Friendly service.
6/11/2022
Irma T. VERIFIED CUSTOMER
Hank was helpful, knowledgeable, consistent and got the job done thoroughly and kept me in the loop with work progress. I am happy with the work completed.
6/11/2022
Heidi A. VERIFIED CUSTOMER
I am grateful that the service department was able to accommodate my “walk-in/ drive-in” emergency request. And I’m grateful for their thorough investigation of my battery issue. They worked hard to identify the cause and found a more than satisfactory resolution.
6/10/2022
Loretta A. VERIFIED CUSTOMER
Zargarian, Ararat was an excellent service employee, one of the best that I have all these years being your customer. He is courteous, polite and very helpful
6/10/2022
Allan H. VERIFIED CUSTOMER
Hank was great! He was very polite, got me checked in and offered transportation. After they completed the maintenance he called me and said all is good, but suggested an air filter which I approved. He called me when finished and I picked it up. Fast, friendly and very professional! The best!!!
6/10/2022
Dina D. VERIFIED CUSTOMER
Extremely expensive
6/9/2022
Margaret S. VERIFIED CUSTOMER
Greg was very friendly, helpful and knowledgeable. He answered many questions for me, which I really appreciate.
6/9/2022
Sharon H. VERIFIED CUSTOMER
So helpful and efficient. Thank you
6/9/2022
Anthony A. VERIFIED CUSTOMER
Fast Service ,great Guy Patrick ????
6/9/2022
Jeraldine W. VERIFIED CUSTOMER
Explained each repair recommendation. Very helpful and respectful.