I will recommend my friends to Bob Smith Toyota whit your exelent service thank you very much.
6/3/2022
Marine K. VERIFIED CUSTOMER
Great service. Thank you!
6/3/2022
Maria O. VERIFIED CUSTOMER
Mr. Cabral was very patient and understanding with all my questions.
Thank you
6/2/2022
Randy S. VERIFIED CUSTOMER
Upon arrival there were 3 service advisors all sitting at their computers, no one looked up, no one greeted me, one mumbled something about, “great another 7:45 appointment”. Someone asked my name and then pointed to the gentleman on the end. He never looked up never said “hi I’m Yousef, how can I help you and so on”. He grabbed his iPad walked out to my truck and took pictures etc and then said, “what are you here for today”.
His phone follow up was nice enough but 1st impressions are lasting, I spent over $900 in service yesterday and at 4:30 there wasn’t a single advisor left to walk me through that bill. Just pay and leave.
You should be thankful that your valets and the two women who checked me out with my payment were all friendly and lively. The rest of your dealership needs customer service training.
6/2/2022
William D. VERIFIED CUSTOMER
Very satisfied with service
6/2/2022
Vincent K. VERIFIED CUSTOMER
Always great service.
6/2/2022
Elizabeth Z. VERIFIED CUSTOMER
Excellent service
6/2/2022
Kevin S. VERIFIED CUSTOMER
greg is a great guy. honest and knowledgeable. genius guy
6/2/2022
Alex M. VERIFIED CUSTOMER
Greg was awesome!
6/2/2022
Laura G. VERIFIED CUSTOMER
Glad work was completed in aporoprate time.
6/2/2022
Mark H. VERIFIED CUSTOMER
Excellent service.
6/1/2022
Linda D. VERIFIED CUSTOMER
Always have received good service. Thanks!
6/1/2022
Marie A. VERIFIED CUSTOMER
Thanks
6/1/2022
Armen M. VERIFIED CUSTOMER
Hank is great! Very helpful, polite and professional.
6/1/2022
Filomena P. VERIFIED CUSTOMER
Everybody in the service dept is nice and friendly ! Thayer worked on my car for 7 hrs and it’s all worth it ! The coffee was great ant Yu provided me with transportation to and from and I appreciate that ! I love my car !!
6/1/2022
Nadia B. VERIFIED CUSTOMER
Thanks, Ara.
6/1/2022
Autumn D. VERIFIED CUSTOMER
Jaime is efficient and professional. He's a good rep for the excellent service I have always received at Bob Smith Toyota.