Hank checked on fuel tank recall and kept me fully undated on the issues and then let me know estimate on when repair would be done and it was within the time he specified and he provided great customer service
5/28/2022
Won O. VERIFIED CUSTOMER
I trust Jaime Guzman.
5/28/2022
Ted B. VERIFIED CUSTOMER
Yes- Quick check in and Hank kept me informed during the entire process by text. Always a good experience at Bob Smith Toyota.
5/27/2022
Vivian P. VERIFIED CUSTOMER
Today was the first time I brought my 4Runner to Bob Smith. Z was very precise in explaining to me the type of service that will be performed on the car. He even checked the service history and explained how and why certain services are needed.
The dealership is very neat and not noisy compared to the previous Toyota service areas I’ve been at. The location is so convenient close as well.
5/27/2022
Bonita S. VERIFIED CUSTOMER
Always great service which I greatly appreciate. Thanks for taking such good care of my car. Bonita S
5/27/2022
Ceferino B. VERIFIED CUSTOMER
Great Service !
5/27/2022
Marion G. VERIFIED CUSTOMER
Are is very professional. This was the second time he was my service advisor. He kept me updated on my service by text both times. I look forward to seeing him again on my next service.
5/27/2022
Eibsee M. VERIFIED CUSTOMER
Great service team! Thanks!
5/27/2022
Judith B. VERIFIED CUSTOMER
I have been a customer since 1978. I have had only 2 Toyotas and love them! I have always had good service. I used to know everyone that worked at Bob Smith. Thank you to Eric Fertschneider for his assistance. And thank you to Patrick Cabral for his kindness and honesty. God Bless Bob Smith employees.
5/27/2022
Shujun Z. VERIFIED CUSTOMER
Excellent services. Greg is very friendly, professional and helpful.
5/26/2022
Stephen P. VERIFIED CUSTOMER
Quick, professional service. Thank you.
5/26/2022
Garineh M. VERIFIED CUSTOMER
Highly professional and on point to explain
5/26/2022
Ben S. VERIFIED CUSTOMER
Jaime was very courteous, prompt and professional.
5/26/2022
Alan S. VERIFIED CUSTOMER
Everyone is very friendly and the job was done on time
5/26/2022
Richard R. VERIFIED CUSTOMER
Well done
5/26/2022
Henry W. VERIFIED CUSTOMER
Zareh is an ace...job well done...Tundra yesterday...Rav4 today!
5/26/2022
Shant A. VERIFIED CUSTOMER
Ara was amazing and a great help He communicated throughout the whole painful process I will want to work with him in the future
5/26/2022
Margaret C. VERIFIED CUSTOMER
I as a woman alone and fairly ancient , I appreciate your honesty and dependable work.