Emily is professional,helpful, always keeps me informed of status of my car. She is a valuable addition to your staff. Jeri V
3/31/2022
Richard V. VERIFIED CUSTOMER
Best service experience ever.
3/31/2022
Rabi W. VERIFIED CUSTOMER
Great service. Professional settings.
3/31/2022
David Y. VERIFIED CUSTOMER
7 am apt. At the time I made the apt I told them I would be waiting at the car lot. Told the service advisor I would be waiting in the waiting room. It was three hours before I got my truck. At the 2 hr point I found the service advisor and he said I was the next in line and it would be about 25 minutes. An hour latter I went to the service advisor and he said he would get the paper work over to the waiting room.I paid and went home. There is a 6 on different on the air pressure per tire than last time. It appears spare was not checked. I did not receive Multi Point Inspection. No explanation why it took over 3 hours to do an oil change.
3/31/2022
Zack O. VERIFIED CUSTOMER
Great service!
3/31/2022
Danny S. VERIFIED CUSTOMER
Hank kept me up to date on the progress of my vehicle. Was very informative when we met and friendly.
3/31/2022
Garett S. VERIFIED CUSTOMER
Good communication and explanation of the issues. Thanks.
3/31/2022
Mary C. VERIFIED CUSTOMER
????
3/31/2022
Cherie S. VERIFIED CUSTOMER
Hank always helps answer any questions we have! We appreciate his kind and efficient help!
3/31/2022
Rich S. VERIFIED CUSTOMER
Emily is my new favorite! Great communication, honest, responsive and thorough. You and I are lucky to have her!!
3/30/2022
Katrien/ John. VERIFIED CUSTOMER
The service was great.
3/30/2022
Jeffrey B. VERIFIED CUSTOMER
Thanks!
3/30/2022
Patrick S. VERIFIED CUSTOMER
Not thrilled the appt I made last was never logged so I felt stupid when I was told yesterday I had no appt!
But they introduced me to Ararat! He was great to work with, did what was needed, and the car passed the SMOG check today. There are other services needed, I was informed as to what and prices, we’ll be back to get those services taken care of!
Thanks Ararat, Toyota too!
Patrick S
3/30/2022
Kevin B. VERIFIED CUSTOMER
Excellent customer service
3/30/2022
Irma T. VERIFIED CUSTOMER
Excellent job, professional and friendly servicce.
3/29/2022
Nathan S. VERIFIED CUSTOMER
I had asked the service tech to look at an issue with the passenger side roof arm handle as it seemed to be dysfunctional, no one touched base with me before I left and when I got back home I noticed that no one had taken a look at the issue, I had to call Ara back to inquire and he mentioned that the tech didn’t look at it but that he would open a ticket for me and have someone follow up, I still haven’t heard anything regarding this open issue and am a bit frustrated.
3/29/2022
Beresford E. VERIFIED CUSTOMER
I was pleased with the service that I received today,
3/29/2022
Martay B. VERIFIED CUSTOMER
All went well
3/29/2022
Li S. VERIFIED CUSTOMER
Your recommendation service lkust is good, but service seems expensive, reduce 5-10% will be fair.