Hank Fairchild has always been truly excellent and service with Bob Smith Toyota has been quick and efficient. Never disappointed.
1/7/2025
Ted B. VERIFIED CUSTOMER
Pat is #1 always. He greets you right away ( not all of the other guys do) and he checks you in quickly, double checking your contact information.
1/6/2025
Juel P. VERIFIED CUSTOMER
Always a great experience, and very quick
1/5/2025
Colleen K. VERIFIED CUSTOMER
Very pleased, fix was done quickly.
1/5/2025
Serzhik A. VERIFIED CUSTOMER
Thank you for your service. You guys did a great job. The car looks brand new again. I will come back for your services. Thank you again.
1/5/2025
Ana V. VERIFIED CUSTOMER
Thank you for being so helpful
Great service.
1/5/2025
David S. VERIFIED CUSTOMER
Thank you for treating my car with ccare.
1/5/2025
Anahit G. VERIFIED CUSTOMER
I got great customer service service and prompt auto service
1/5/2025
Varant M. VERIFIED CUSTOMER
I was charged $79.95 for my oil change after I was told it was 49.95 after giving my coupon. Never coming back again you fraudulent people.
1/4/2025
Fredrick S. VERIFIED CUSTOMER
Hank was great, thank you
1/4/2025
Ana V. VERIFIED CUSTOMER
Great service
1/4/2025
Mytrang C. VERIFIED CUSTOMER
Patrick is great
1/4/2025
Fabricio M. VERIFIED CUSTOMER
Good service
1/4/2025
Alice W. VERIFIED CUSTOMER
Appreciate my car being taken care of.
1/3/2025
Alexander R. VERIFIED CUSTOMER
I kept getting text messages from Jaime Guzman stating if I had any questions to not hesitate to text him back. I texted him back inquiring about putting a rodent deterrent tape to the wires BUT I never received any reply.Only to find out another day, he never read my text inquiry.
1/3/2025
Michael J. VERIFIED CUSTOMER
Good
1/3/2025
Sonia M. VERIFIED CUSTOMER
He very good and take very well the costumer
1/3/2025
Timothy B. VERIFIED CUSTOMER
I have photos of oil splashed all over the engine after a warranty service.
This happened with our 2018 Rav as well.
Extremely disappointed with the lack of care and attention to detail. It was disrespectful, unprofessional and unacceptable. I don’t know where to send the photos but they were taken at the dealership in front of two employees so they are authentic. Somehow, I doubt I will receive a response from Toyota and I regret actually purchasing the car because of this issue.
1/3/2025
Mohamed R. VERIFIED CUSTOMER
Ara was professional ,knowledgeable and proved great service. The only thing that bothered me is after I paid I went to pick up the truck the guy at the valet to ask about my truck , he pointed to where my truck on the lot and asked me to go and get it. I was expecting to bring my truck where I dropped off, also I was expecting for my truck to get washed or hosed down even if you charge me.
1/3/2025
Colleen K. VERIFIED CUSTOMER
All my visits have been wonderful. Very professional service