Greg is a great advisor. He is always full of energy, cheerful, honest and goes above and beyond to provide an extraordinary service to his clients. He is always ready to answer all questions and explains things clearly to his clients. He always greets and welcomes everyone with his big smile and is very friendly and approachable. Best customer service ever!
12/3/2024
Gigi S. VERIFIED CUSTOMER
He was great
12/3/2024
Steven S. VERIFIED CUSTOMER
Great, prompt service! Will definitely reschedule for a future service.
12/3/2024
Ruby M. VERIFIED CUSTOMER
The tire icon light revealed there was a problem with the tires. I was told that we probably ran over a nail or there my be a slow leak and I should have it checked at a gas station. I was told to bring the car back
To Bob Smith and they would be more than happy to check it out. There were other incidents in the past that happened that I was not aware of. My daughter takes my car in for maintenance and she just told me that in the past she left Bob Smith and a hub cap
fell off when she got on the freeway. She ended up having to buy 4 hub caps. She called Bob Smith and was told they would put them on for her. When she got back she noticed only 3 hub caps were out in the car.
She never told me because she knew how much
I loved having my car serviced there.
Please, please triple check that everything is done right before the car leaves your lot.
12/2/2024
Noreen K. VERIFIED CUSTOMER
Greg provides excellent customer service, which makes me feel welcomed and confident that my vehicle will be properly serviced.
12/1/2024
Seong K. VERIFIED CUSTOMER
Thanks for your job
12/1/2024
Margaret M. VERIFIED CUSTOMER
Jaime is always very professional and efficient. I appreciate his service and I wouldn’t go to anyone else. Thank you.
12/1/2024
Guillermo R. VERIFIED CUSTOMER
Your service department is always professional. Thank you
12/1/2024
Robert E. VERIFIED CUSTOMER
Quality service, wait time was reasonable, no unnecessary charges.
12/1/2024
Ardoush B. VERIFIED CUSTOMER
On time ,good jab , very polite
Very friendly
12/1/2024
Violet O. VERIFIED CUSTOMER
Great service, Great people.
12/1/2024
Lusine M. VERIFIED CUSTOMER
Thank you for the service. Radio and screen work well but there are strange noises in my car after today's service. Can you please check what the problem is? I can’t stop hearing it. It’s like something is cracking or the noise of liquide from bottle behind the screen.
11/30/2024
Marina D. VERIFIED CUSTOMER
I feel like I am part of the Bob Smith family.????
11/30/2024
Kevin S. VERIFIED CUSTOMER
It’s hard to describe the excitement I have when I pull up to Bob Smith Toyota to have my car serviced. It’s like taking my car to the spa. From the first seconds pulling into the service area, I feel pampered by the great and friendly customer service. They always offer to give me a ride where ever I might need to, but I always decline so that I can chat with the team inside. Everyone is so friendly; they all feel like family at this point. Thank you Bob Smith Toyota for caring for my car, but most importantly caring about me.
11/28/2024
Jennifer Y. VERIFIED CUSTOMER
Everything went smoothly and the adviser was straightforward and clear about the wait time and what services I needed.
11/28/2024
Marta S. VERIFIED CUSTOMER
Very helpful gave options
11/28/2024
Cindy A. VERIFIED CUSTOMER
Things are not done. Things were not clear. I was talked down to. When I must return fir the work I will need to speak yo a manager.