Great job and done ahead of schedule. I highly recommend Bob Smith Toyota for sales and service.
3/4/2025
Ana M. VERIFIED CUSTOMER
El lunes 24 de febrero llevé mi carro a cambio de aceite y se me avisó que necesitaba reemplazar los frenos y pedí que si lo hicieran
Rotaron las llantas pero no revisaron de la presión de aire de cada una, tampoco se me informó que necesitaba cambiar la batería, el día 28 tuve que llamar el servicio de AAA para reemplazarla
Se supone que cada vez que llevo mi carro a mantenimiento lo revisan y me avisan lo que el carro necesita, será que porque soy una mujer latina no tengo derecho a obtener una buena atención??
Tengo la foto de la presión de las llantas que tomé del tablero de mi carro pero no sé cómo anexarla en este comentario
Gracias,
Ana Cecilia Campos
3/2/2025
Kimberly F. VERIFIED CUSTOMER
I absolutely love Patrick. My catalytic got stolen and I called around(4places)to make sure I took it to a trusted place. My friend recommended Bobs so I decided to take it up there.He made me feel comfortable taking my car to get it replaced and they were not going to take advantage of me. He was honorable, pleasant to speak to and I would recommend them again.
3/2/2025
Gilbert B. VERIFIED CUSTOMER
Johnathan was great, very professional and helpful. Thank you
3/2/2025
Ernesto A. VERIFIED CUSTOMER
Patrick was great and so was the services
3/2/2025
Tracey R. VERIFIED CUSTOMER
Having a lot of wind noise from our sun roof. Not sure what to do?
3/2/2025
Philip R. VERIFIED CUSTOMER
excellent service, very helpful.
3/2/2025
Karolee F. VERIFIED CUSTOMER
Lifesavers. Best crew ever at Bob Smith
3/1/2025
Heather P. VERIFIED CUSTOMER
I will always come to Bob Smith.
3/1/2025
Harry L. VERIFIED CUSTOMER
I’m very pleased with Patrick , and entire service department for their courtesy, professionalism and honesty. Very friendly and respectable crew. Keep up the good work job well done as always. we are very pleased to have your dealership in our community.
3/1/2025
William L. VERIFIED CUSTOMER
I appreciate the excellent customer service.
3/1/2025
Ana S. VERIFIED CUSTOMER
Patrick and your whole team at Toyota are number one in my book! Patrick explains everything very well and does not sell me things I do not need- BUT, he lets me know things that will need attention soon, and what some warning signs are in case it happens before next scheduled service. Really appreciate his customer service and expertise !
Thank you!
3/1/2025
Stan B. VERIFIED CUSTOMER
Very much appreciated getting in for an oil change on a busy day.
3/1/2025
Courtney D. VERIFIED CUSTOMER
Repair had not been completed completely. Got back to shop before serious damage was done. Nearly all antifreeze was gone. Made good quickly, I only lost time.
2/28/2025
Natalie C. VERIFIED CUSTOMER
The person assigned to our vehicle never helped bc he stayed on the phone. I believe his name was Patrick. Someone else stepped in when he saw us waiting outside our vehicle. He approached us and looked us up to see who was supposed to be assigned. He took it upon himself to get us situated. He is the only reason it was a somewhat pleasant experience today.
2/28/2025
Joey E. VERIFIED CUSTOMER
The service was prompt and the waiting area was comfortable.
2/28/2025
Wendy M. VERIFIED CUSTOMER
I’ve been coming here for years. Everyone is friendly and awesome!
2/28/2025
Esther D. VERIFIED CUSTOMER
Greg is the only one who smiles and is honest and tells me exactly what my car needs. Thank you Greg
2/27/2025
Mark S. VERIFIED CUSTOMER
Great service.
2/27/2025
Allen N. VERIFIED CUSTOMER
I’ve been working with Jaime as a service advisor since 2007. He has always been professional, knowledgeable, courteous, friendly, and trustworthy.