Hank was not friendly and did not smile once. Every interaction I had with him, I felt as if I was an inconvenience to him. I will be asking for another service representative if I decide to bring my vehicle back.
9/27/2024
Elizabeth Z. VERIFIED CUSTOMER
Everything was great !
9/27/2024
Bessie W. VERIFIED CUSTOMER
I received very helpful and friendly service from Mr. Greg Bakalyan.
9/27/2024
William H. VERIFIED CUSTOMER
Patrick was terrific! I drive about 85 miles round trip to be serviced by Bob Smith Toyota because I trust their honesty and work.
9/27/2024
Armen I. VERIFIED CUSTOMER
Thanks for an excellent and speedy service.
9/27/2024
Hagop I. VERIFIED CUSTOMER
Greg has helped me several times for service on our two Toyotas. He is always courteous and patient. I always enjoy my interactions with him.
9/27/2024
Maria Stabile. VERIFIED CUSTOMER
Love Hank
9/27/2024
James N. VERIFIED CUSTOMER
Hank is the best
9/27/2024
Deborah K. VERIFIED CUSTOMER
All went very smoothly at Bob Smith Toyota.
9/27/2024
Marcus H. VERIFIED CUSTOMER
Convenient and fast service!
9/27/2024
Judith C. VERIFIED CUSTOMER
Patrick is an excellent employee: he has expertise, patience,fine communication skills and he is kind.
Thank you !
9/27/2024
John M. VERIFIED CUSTOMER
Greg was a pleasure to work with, and I’m happy with the recent service performed on my vehicle.
9/26/2024
Howard C. VERIFIED CUSTOMER
Service was fast. The car was ready sooner than it was estimated. Thank you.
9/26/2024
Avital L. VERIFIED CUSTOMER
Greg is a joy to work with. He is friendly and very helpful. I prefer to take my car here than Van Nuys bc I know Greg will take good care of us.
9/26/2024
Alan S. VERIFIED CUSTOMER
Friendly knowledgeable and courteous
9/26/2024
Sandra G. VERIFIED CUSTOMER
Sandra G
9/26/2024
Courtney D. VERIFIED CUSTOMER
This problem was difficult to diagnose. After one blind alley they stuck with it until it was done. All good now.
9/26/2024
Patrick C. VERIFIED CUSTOMER
Awesome Service Supervisor.
9/26/2024
Charlotte K. VERIFIED CUSTOMER
After going to Glendale Toyota for the last 10 years, I couldn’t be happier to have moved up to Montrose and to be using Bob Smith, Toyota from now on. Greg was extremely helpful, efficient, communicative, friendly, and straightforward. Thank you!