Great job. Patrick was excellent, thorough, and a good communicator.
8/8/2024
James R. VERIFIED CUSTOMER
Nothing else to add
8/8/2024
Evelyn T. VERIFIED CUSTOMER
He was very helpful and polite. The repairs were done exceedingly quickly. I am always satisfied with the work done at Bob Smith Toyota and Patrick was a downright pleasure to do business with.
8/8/2024
Michael O. VERIFIED CUSTOMER
Great service from Greg Bakalyan
Very courteous and informative
8/8/2024
Steven C. VERIFIED CUSTOMER
Well done!
8/8/2024
Martha Z. VERIFIED CUSTOMER
Thank you
8/8/2024
David M. VERIFIED CUSTOMER
Divine staff
8/8/2024
Jose R. VERIFIED CUSTOMER
Great job ????????
8/8/2024
Jorge G. VERIFIED CUSTOMER
I live in East Pasadena (2mins away from the Pasadena Toyota dealership) and I drive to Bob Smith Toyota instead. That should tell you something about the customer service Bob Toyota provides.
8/8/2024
Charlotte L. VERIFIED CUSTOMER
Thank you Patrick
8/8/2024
Paula Q. VERIFIED CUSTOMER
Fast, efficient service. Jonathan
Is the best.
8/8/2024
William M. VERIFIED CUSTOMER
Always pleased with the service I receive. Been coming to Bob Smith Toyota since 1984. Happy I was helped today.
8/8/2024
William M. VERIFIED CUSTOMER
Hank is a good service provider
8/7/2024
Corey P. VERIFIED CUSTOMER
Hank was very attentive and made sure we got my car repaired correctly and promptly. The ETA on the new part was mid-August but he managed to get it done two weeks before it was originally promised. I am also thankful for the loaner that he was quick to offer me. Good service!
8/7/2024
Sharon W. VERIFIED CUSTOMER
Kept me informed through out the service
8/7/2024
Ryan H. VERIFIED CUSTOMER
Most of your staff seemed bothered to be there. Your cashier still wears a mask and you cannot understand what she is saying. I was initially hung up on when I first tried to make an appointment. Most of the staff generally don’t want to acknowledge that you’re there. You also don’t wash the serviced vehicles anymore.
8/7/2024
Armineh I. VERIFIED CUSTOMER
Totally satisfied
8/7/2024
Ann K. VERIFIED CUSTOMER
Jaime is always friendly and knowledgeable.
8/7/2024
Ashot M. VERIFIED CUSTOMER
Great service and very knowledgeable customer representative. Thank you Greg so much. Just awesome