Jonathan did a great job. He was very friendly and very helpful.
7/27/2024
Alex B. VERIFIED CUSTOMER
Hank is absolutely great.
7/27/2024
Steve K. VERIFIED CUSTOMER
Jaime is always helpful. Thank you!
7/27/2024
Tim I. VERIFIED CUSTOMER
Every service I have had with other dealers would wash the exterior of the car. Did not expect the opposite.
7/27/2024
Ana M. VERIFIED CUSTOMER
Nobody showed me the nail that was removed and they didn't tell me which tire it was on.
7/27/2024
Jody S. VERIFIED CUSTOMER
The communication for services needing immediate attention was confusing this time around because you included the very optional catalytic converter shield. Because of that “recommendation” I was worried that maybe the integrity of my catalytic converter had been tampered with. That was not the case at all, you just wanted to sell shields by heightening the urgency. I did not appreciate that. Also, in the past when you have “disinfected” the engine for rat droppings (e.g. power wash) your team has not done a thorough job and I let Ara know of my disappointment but nothing was ever done to rectify the situation. Thanks.
7/26/2024
Tracy C. VERIFIED CUSTOMER
Happy to help! You all take great care of my little Prius C, which giv s me confidence that my car is running well.
7/26/2024
Nancy P. VERIFIED CUSTOMER
Greg is always friendly and on top of things.
7/26/2024
Edita M. VERIFIED CUSTOMER
My sincere thank you to Hank Fairchild for exceptional service and great job done.
7/25/2024
George A. VERIFIED CUSTOMER
Thank you Bob Smith Toyota crew, guys are very caring & top of the job needs to do, Also I like Ara Zargarian to follow up with me on every step on service I need , thanks again & GOD BLESS!
7/25/2024
Anait L. VERIFIED CUSTOMER
Everything was fine. Thanks Greg????
7/25/2024
Philip L. VERIFIED CUSTOMER
ARA is a great man. A professional and attentive to the needs of my car.
Keep up the great work.
I live in Glendora and this is the reason I come to Bob Smith because of the outstanding hospitality beginning with Mike and Pete Smith , Jesse Barraza and ARA.
Thank you for your hospitality.
God’s blessings to you and your family…????????
7/25/2024
Emma S. VERIFIED CUSTOMER
Patrick is highly professional, knowledgeable, efficient, and very courteous. Thank you, Patrick, for a job well done!
7/25/2024
Dorotha F. VERIFIED CUSTOMER
Our experience with Bob Toyota and aura was the best that could be expected and more thank you. We will continue doing business with Paul Smith Toyota as we have in the past with two other vehicles that we have bought there.
7/25/2024
Eric P. VERIFIED CUSTOMER
Hank and the team were fantastic! Very informative and helpful, got repairs done quickly.
7/24/2024
Marta S. VERIFIED CUSTOMER
Always the best service reliable, friendly, informative re next needs or service, fast.
7/24/2024
Cesar E. VERIFIED CUSTOMER
Great customer service
7/24/2024
Andreas E. VERIFIED CUSTOMER
Ara is very professional, knowledgeable, outstanding customer service,I’m very happy and satisfied from Mr. Ara Zargarian.
7/24/2024
Andrea C. VERIFIED CUSTOMER
Greg is knowledgeable friendly and attentive and helped me get my car back quickly.