Thank you so much for the high quality services you have always offered to me. I always feel highly valued in your company because of your politeness and the treatment that I always get. Simply put, YOU ARE THE BEST. Blessings ????????
6/15/2024
Howard H. VERIFIED CUSTOMER
Greg is an exceptional service advisor. He represents your dealership well.
6/15/2024
Cindy B. VERIFIED CUSTOMER
Finish the work on time and kept me apprised of the
Status. Did not upsell me and provided transportation to and from my home. They were also very polite and professional.
6/15/2024
Ty H. VERIFIED CUSTOMER
I have no problem with the quality of service but waiting 3 hours for an oil change is too much.
I bought this car from your sales team in December 2023. Today I was told it needs $3,000 worth of work. Brakes, front tires, air filter I understand could have worn enough in 6 months. The rest that needs to be done however was that way when I bought it. The 86 point inspection some how missed it all. I feel cheated. Ty H
6/15/2024
Gayaneh M. VERIFIED CUSTOMER
Very professional.
6/15/2024
Meghedi D. VERIFIED CUSTOMER
Thank you
6/15/2024
Gary J. VERIFIED CUSTOMER
Always satisfied with the service I receive.
6/15/2024
James P. VERIFIED CUSTOMER
Greg and I met 5 years ago when I first started bought my truck and started getting it serviced at Bob Smith Toyota, ever since then I request my appointments to be with Greg because of the great attention to detail and also the care and customer service he has for his customers are second to none!!!
6/14/2024
Caroline P. VERIFIED CUSTOMER
Jaime was exceptional to work with given our circumstances. He was super understanding of our situation and worked with us in confirming our transmission was under warranty and figuring out logistics for us since we are from the Bay. He was responsive via phone, text, email and in person. A pleasure to work with him!
6/14/2024
Mack D. VERIFIED CUSTOMER
We will respond to the survey
6/14/2024
Gina B. VERIFIED CUSTOMER
Greg was great! Service was fast and well done
6/14/2024
Arthur V. VERIFIED CUSTOMER
Want to thank the staff of Bob smith Toyota great work I’m satisfy on how well and fast they work appreciate you guys thanks a lot
6/14/2024
Shooshanik B. VERIFIED CUSTOMER
Very professional iniomative caring services
6/14/2024
Edwin A. VERIFIED CUSTOMER
Thanks for all of your assistance today.
6/14/2024
Clare S. VERIFIED CUSTOMER
Great service. Hank was professional and provided all info needed.
6/14/2024
Jill C. VERIFIED CUSTOMER
I was told i would get a quote on new tires and would really like a call back
6/13/2024
Miriam F. VERIFIED CUSTOMER
Will do. Thsnk you.
6/13/2024
Emani S. VERIFIED CUSTOMER
Thank you for fixing my car
6/13/2024
Gina B. VERIFIED CUSTOMER
Greg is helpful and friendly. I really enjoyed working with him.
6/13/2024
Joanne M. VERIFIED CUSTOMER
I didn't like getting a notice that I could skip the line if I paid. I paid and still had to go to the cashier.