After a less than positive experience in southern glendale where the technician tried to upsell me an expensive, unnecessarily
premature service during what should have been a routine service (spark plugs at 85k miles rather than the recommended 120k), Patrick was like a breath of fresh air. I appreciated his professionalism and honesty and, as a result, i will be getting my highlander services at Bob Smith going forward. I know that sooner or later there will be more expensive visits, but at least when they do come, i will be able to trust Patrick's recommendations.
5/29/2024
Robert M. VERIFIED CUSTOMER
Jaime’s professional service with my wife’s Avalon convinced me to buy my Toyota RAV4. The passed service department in ninety’s would not have my vote to continue with Toyota when my four runner needed to be updated. Jaime changed my mind.
5/29/2024
Heather J. VERIFIED CUSTOMER
Service was fine. I approved additional services and went to pick up my car 90min later to find that the work didn’t get done. I have to schedule another time to come back and get the necessary services taken care of.
5/29/2024
Rebecca H. VERIFIED CUSTOMER
He was great and in general, I’ve been coming to Bob Smith Toyota for eight years and you guys have been awesome.
5/29/2024
Irma F. VERIFIED CUSTOMER
Always professional and thorough. Thank you so much!
5/29/2024
Jesus M. VERIFIED CUSTOMER
Very satisfied for the service done
5/27/2024
Vardges M. VERIFIED CUSTOMER
Thanks to Jonathan for great service
5/26/2024
Britton N. VERIFIED CUSTOMER
Jaime and your team are great! You apparently did a lot of work, and actually the car seems "stronger" if that makes sense ????
5/26/2024
Varoojan N. VERIFIED CUSTOMER
Excellent
5/26/2024
Daniel N. VERIFIED CUSTOMER
Patrick Cabral has always provided great service and advice.
5/26/2024
David P. VERIFIED CUSTOMER
Jaime was very professional and knowledgeable to all my questions. Great Service!
5/26/2024
Stacey W. VERIFIED CUSTOMER
Pleasant and easy experience
5/26/2024
Arlik S. VERIFIED CUSTOMER
Excellent team best service
5/26/2024
Andrea C. VERIFIED CUSTOMER
Jonathan did an amazing job! He was so knowledgeable and welcoming. Made sure i understood everything thoroughly. I will definitely come back and recommend friends and family
5/26/2024
Anita O. VERIFIED CUSTOMER
Thank you so much.
5/26/2024
Rabi W. VERIFIED CUSTOMER
Great customer service
5/25/2024
Michael M. VERIFIED CUSTOMER
Pat Cabral is an extraordinary individual, and Toyota Service Advisor.
I have followed Pat whenever, and where ever, his Toyota Service location changed, which is 30+ years, and counting.
Why do I drive 45-minutes from my home to Bob Smith Toyota where Pat is employed? Simply speaking, Pat is the most honest, reliable, and trustworthy individual I’ve ever known.
Pat works for Bob Smith Toyota because he insists on working only where honesty and quality service are reflected by the specific Toyota Dealership. I praise Bob Smith Toyota for employing such a fine Service Advisor, as Pat Cabral.
Pat is a reflection of the high quality standards of Bob Smith Toyota.
I thank you both.
Best regards,
Michael M
5/25/2024
Georg K. VERIFIED CUSTOMER
Greg is fantastic. Probably the best service experience I’ve ever had in my 500k miles of driving life so far.
5/25/2024
Jora M. VERIFIED CUSTOMER
Appreciated Greg’s friendly and professional approach.
Thanks
Jora