Checked in at 7:00 am and checked out at 10:00 am. I was informed the work would take about 90 minutes. I find out after the fact that the work does not start until 8:00 AM. Very misleading!
Also the Multi Point inspection report was not included with the invoice.
I call this morning and requested a report be emailed to me and have not received it.
5/22/2024
Marla P. VERIFIED CUSTOMER
Hank is the best! Everyone there treats me great.
5/22/2024
Ardoush B. VERIFIED CUSTOMER
On time good service
Why paperless
5/22/2024
Thomas D. VERIFIED CUSTOMER
Greg was very helpful. Recommended many helpfully suggestionsn.very kind.glad he worked with me.
5/22/2024
Vrezh M. VERIFIED CUSTOMER
Thanks about service bob toyota our .
5/21/2024
Tanya C. VERIFIED CUSTOMER
Greg did a great job communicating with me
5/21/2024
Rose S. VERIFIED CUSTOMER
Greg was very professional and he made me feel comfortable leaving my old car there I really appreciate the mechanic that worked on my car he was a caring and the best mechanic because he took the time to get this car running and thank God for his mechanical expertise, Thank you
5/21/2024
Nora N. VERIFIED CUSTOMER
I waited on site for an oil change. One hour and forty minutes in, my car was still parked outside of the service bays. When I pointed this out to them, they finally started servicing my car. Then waited thirty-five minutes to get it after it was finished. Overall, a three-hour wait for an oil change. Not coming back.
5/21/2024
Roger J. VERIFIED CUSTOMER
Always friendly always smart
The best
That’s why I drive to you guys
Thank Mike for running a great ship
5/21/2024
Hovhannes G. VERIFIED CUSTOMER
Good
5/21/2024
Elise G. VERIFIED CUSTOMER
Greg’s great! Always makes taking the car in a pleasant experience.
5/19/2024
Seung H. VERIFIED CUSTOMER
I love your cars
5/19/2024
Elizabeth F. VERIFIED CUSTOMER
Everything was great. Thank you.
5/19/2024
Evelyn G. VERIFIED CUSTOMER
Greg was great wonderful personality always makes me feel comfortable
5/18/2024
Mary E. VERIFIED CUSTOMER
Everything was excellent! I appreciate all staff here at Bob's! Thank you.
5/18/2024
Marion G. VERIFIED CUSTOMER
Ara listens and answers questions professionally. He remembers my name It is to greeted by name. I always ask for Ara
5/18/2024
Tracey Z. VERIFIED CUSTOMER
your labor rates are insane.
5/18/2024
Judith C. VERIFIED CUSTOMER
Patrick Cabral was both most professional, respectful and kind.
He represents the best of ideals any company with integrity could want to find in an employee.
Judith C
5/17/2024
Hayoun L. VERIFIED CUSTOMER
When I left the car I can walk my home, but when you finished maintenance, I need pick up. Greg reported (by text) what I need extra change or services, but I didn’t need to extra maintenances at this time, “I just need pick up please arranged driver “, I requested x3 he didn’t answer me back. I called TOYOTA, driver didn’t come either.
Maintenance check up, miner change my husband can help me. At this time service was so dissatisfied.