Greg the service manager listens to all my concerns that I had for my accident on the front wheel rim and Fender area. He completely took ownership of my problem and orchestrate everything that needed to be done and kept me advised all along the way. Also help to make sure that I could get a Lyft ride back to my home and when I had to leave the car made sure that I had a rental that I could use in the meantime. I dropped the car off on Saturday and was told it would be ready by Tuesday. Some parts have not come in and Greg told me it would be pretty on Wednesday. He called me Wednesday afternoon and said hey your car is ready come get it. And showed me exactly what parts were removed and what was installed. The car runs great and I'm completely satisfied with the work and the way my future held up through the accident. My 2021 CHR basically saved my life. Thank you Greg and Toyota for sharing and giving me excellent service.
11/10/2022
Mike C. VERIFIED CUSTOMER
My tires were overinflated
11/10/2022
Owynn L. VERIFIED CUSTOMER
Greg was great!
11/10/2022
Susan V. VERIFIED CUSTOMER
Zareh is efficient and personable to work with. I am appreciative.
11/10/2022
Loring G. VERIFIED CUSTOMER
Patric was kind and considerate and a pleasure to work with unlike your old crew.
11/10/2022
Chong C. VERIFIED CUSTOMER
Thank you. Zagarian Ararat, excellent service, he knows his way around Toyotas very well. Will be coming back to him
11/9/2022
Doreen M. VERIFIED CUSTOMER
Jaime is always a wonderful serservice advisor. Knowledge and helpful
11/9/2022
Bradley D. VERIFIED CUSTOMER
Greg is the best!
11/8/2022
Anna T. VERIFIED CUSTOMER
Job well done! Thanks. I’d recommend to my friends/neighbors.
11/8/2022
Ernie G. VERIFIED CUSTOMER
I was very pleased with the service Jaime provided. He was very professional and the service was done on time.
11/8/2022
Rooben K. VERIFIED CUSTOMER
Good customer service. Advisor Ararat Zargarian was professional and helpful. The manager was very cooperative.
11/7/2022
Lynda B. VERIFIED CUSTOMER
Yes
11/6/2022
Denis B. VERIFIED CUSTOMER
Greg was amazing! One of the best, always taking care of the customer and communicating
11/6/2022
Patrick K. VERIFIED CUSTOMER
My Sienna minivan was there for 3 days (overnight 2 days), Thursday-Saturday. My experience with Greg was fine. He is always very helpful and friendly. My issue is once I got home, I was loading some stuff in my van and I noticed that there were mouse/rat droppings! I have photo evidence. These were not there when I dropped off my car on Thursday. I believe that they probably occurred when my van was on your lot overnight somewhere. Now, I must get a detail to shampoo the interior of the van as I do not feel comfortable driving my family around in it knowing that there were mouse droppings on the floor of the van. I do expect someone to please reach out to me.
11/6/2022
Frank M. VERIFIED CUSTOMER
This was my first visit to your serv dept and I am very disappointed. This service was scheduled for 2x weeks in advance just to be told that additional part was needed. I wasted my entire Saturday morning. This could have been assessed well in advance