Jaime was friendly and helpful. It was overall a good experience and I’ll feel good servicing my Toyota here in the future.
11/2/2022
Michelle H. VERIFIED CUSTOMER
Always a pleasure working with Jaime!
11/2/2022
Martin R. VERIFIED CUSTOMER
Greg was great. Service was great as usual. The only problem that I have was with some of the fees of the services provided. It just doesn't make sense. Makes me want to go to a private mechanic that might charge probably much more less. The other problem is that prices have gone up in general and I understand that. But then when the advisor sends an invoice for 1800 dollars worth of work for numerous things, A little bit of discount would help and be appreciated. Now adays everything goes a long way.
11/1/2022
Susan H. VERIFIED CUSTOMER
Very pleased with the service I received from Bob Smith Toyota.
11/1/2022
Raul G. VERIFIED CUSTOMER
Thank you for your help and punctual service. I’m very pleased with my car and with Toyota.
11/1/2022
Jeannie S. VERIFIED CUSTOMER
Patrick is always professional and helpful
11/1/2022
Jeffrey S. VERIFIED CUSTOMER
service was all good
10/31/2022
Gary M. VERIFIED CUSTOMER
I took my van in for an oil change yesterday afternoon. It is leaking oil now on my driveway, slow, but constant drip. Unfortunately on Sunday when the shop is closed. I need it to be seen again asap.
10/30/2022
Patricia H. VERIFIED CUSTOMER
He’s the best!!
10/30/2022
Li S. VERIFIED CUSTOMER
Technician explains very clearly
10/30/2022
Antonio R. VERIFIED CUSTOMER
Very good service
10/29/2022
Cecelia W. VERIFIED CUSTOMER
Very efficient system. Very polite people. I always use Bob Smith.
10/29/2022
Robert S. VERIFIED CUSTOMER
Great service.
10/29/2022
Iraj T. VERIFIED CUSTOMER
Great service
Thanks
10/29/2022
Sonia T. VERIFIED CUSTOMER
Patrick was very helpful and cordial. Thanks so much!
10/29/2022
Adalicia G. VERIFIED CUSTOMER
I came in for a Check Engine light and general maintenance. I was provided with things to waive or not and ONLY approved $121.03 of charges. I came in for general maintenance and to figure out why the check engine light was on. When I came in to pay suddenly there was an additional charge of $165 that I was not expecting per the approved charges. The customer service people didn't care and Patrick thought he was in the right. Basically standing strong on the fact the a test was needed. But it was approved. How do you just do a $165 test without approval and TRY TO essentially up sell me with a true fix that would be another additional charge. I felt taken advantage of and cornered. My car being held hostage. Truly felt taken for a loop.
10/28/2022
Carolyn G. VERIFIED CUSTOMER
Jaime is always thorough and helpful…and very nice.