Patrick was excellent as was the repairs.
The Left pickup never happened. 4 drivers cancelled after an hour of waiting. Finally you ordered a Uber which picked me up.
10/6/2022
Chuck O. VERIFIED CUSTOMER
Patrick is was so helpful.
10/6/2022
Kamelia T. VERIFIED CUSTOMER
Everting is Good thank you????????
10/6/2022
Donald L. VERIFIED CUSTOMER
Broken a/c hose ( faulty part). Ordered on August 24. Still has not come in. No a/c in my truck during the hottest days of the year. Happy with Toyota service? Absolutely not.
10/6/2022
Mohammad Hassan. VERIFIED CUSTOMER
Excellent service. Ararat was very knowledgeable and explained everything about my options on the tiers etc.
Thank you!
10/6/2022
Richard G. VERIFIED CUSTOMER
Always a pleasure and it’s never pushy!
10/6/2022
Vahe M. VERIFIED CUSTOMER
Vary good job .
10/6/2022
Michelle D. VERIFIED CUSTOMER
Greg goes over and above and I’m so happy I found a family vibe dealership. I wish my other vehicles were Toyotas.
I will take into account the wonderful Bob Smith Toyota dealership experience when I make my next purchase … I will lean towards Toyota deliberately.
10/6/2022
Daniel N. VERIFIED CUSTOMER
Service agent was very friendly and helpful
10/6/2022
Gabriel P. VERIFIED CUSTOMER
Hank Fairchild is one of the best service advisors I’ve had the pleasure to be helped by when it comes to my car’s maintenance,He’s very respectful and helpful when it comes to issues that arise he knows how to gets things fixed in a timely fashion. He’s the only reason I bring my car back for maintaining here at this location.I brought in my dads car and had issues with another advisor who made me not want to ever return. I ask for hank now and never have any issues. Thank you!
10/5/2022
Debbie N. VERIFIED CUSTOMER
Jamie was fantastic- helpful and professional! He took great care of me and answered my questions. I have always had a great experience at Bob Smith. Unfortunately I had a terrible experience at the Poway Toyota- I would never recommend them- the service rider was condescending and rude- not professional at all.
I great appreciate Bon Smith
10/5/2022
Annie A. VERIFIED CUSTOMER
Patrick was great! I will definitely request him in the future.
10/5/2022
Juana K. VERIFIED CUSTOMER
Great Service!
10/5/2022
Jeffrey B. VERIFIED CUSTOMER
Thanks
10/4/2022
Jonathan P. VERIFIED CUSTOMER
Excellent service. Thanks!
10/4/2022
Jay Y. VERIFIED CUSTOMER
Patrick is thorough and makes me feel that he cares about my experience. Patrick is the service manager I specifically ask for when I take my car to Bob Smith.
10/4/2022
Vasken J. VERIFIED CUSTOMER
thanks to all employees ,they were very friendly and helpful thanks again
10/3/2022
Roger J. VERIFIED CUSTOMER
I always find a positive experience at Bob Smith Toyota . It starts at tge too and works it’s way all tge way down . It’s a terrific company with great people !!
10/1/2022
Mimi P. VERIFIED CUSTOMER
Greg is awesome! He is always so informative, accommodating, and cheerful!