I am very please with Hanks professional manners and he is very helpful and he keeps himself well groomed and he has a welcoming smile. I very much trust him.
I also would like to thank Christy for sending me the reminder that my vehicles needed to be serviced, my wife Kathy had recently passed, she was out for a walk and someone backed up without looking and hit her and sent her flying in the air and she landed on the right side of her head and that was it for her.
Also I want to thank Jesse for being my Saleman and being caring and sending me a card.
10/1/2022
Mary F. VERIFIED CUSTOMER
Jaime is the best - I only trust him with respect to servicing my vehicles
9/30/2022
Marilyn M. VERIFIED CUSTOMER
I always bring my car for servicing at the dealership.
9/30/2022
Ty N. VERIFIED CUSTOMER
Hank once again provided the professional and top rate customer service experience. He handled the situation with my vehicle without any excuses. I really appreciate that. Hank is one of the reasons I continue to service my vehicle at Bob Smith.
9/30/2022
Grant A. VERIFIED CUSTOMER
I am satisfied with Bob Smith Toyota and with Ararat Zargarian too.
9/30/2022
Alice B. VERIFIED CUSTOMER
Thank you very much
9/29/2022
Kenneth M. VERIFIED CUSTOMER
Hank and the team was fast with the service. I was given the recommendations for additional repair to choose from. I never felt pressured to make a decision about repairs. I appreciate that. I will get the repairs at a later time.
9/29/2022
Brad A. VERIFIED CUSTOMER
Z was great! Front desk ppl too the fella who gets your car.
Christi w/ scheduling is super! It’s a well-oiled machine. I’m in and out earlier than they say every time. Very pleased w/ everything!
9/29/2022
James F. VERIFIED CUSTOMER
Nice to see the interactive electronic service menue to select recommended service. You folks keep moving into the future!
9/29/2022
George H. VERIFIED CUSTOMER
Pat has been an excellent service advisor to me and my family for many years and I'm grateful that he has joined the Bob Smith team. He is an invaluable asset who is personable and precise, and it is so rare to find someone who I can trust implicitly with my car care.
9/28/2022
Stefan P. VERIFIED CUSTOMER
Thx
9/28/2022
William S. VERIFIED CUSTOMER
Your team always exceeds excellence!
9/28/2022
Arnel S. VERIFIED CUSTOMER
Thanks,good job.
9/28/2022
Jena P. VERIFIED CUSTOMER
It was fast and courteous service, transportation was provided so I didn’t have to sit for 2 1/2 hrs, and I feel safe about a big 5-week road trip coming up in my truck, which I love to drive. Although I DID forget to have you adjust the headlights for me. ????
I would gladly take an assessment of a trade-in price for my Tundra, but seriously, Toyota, you need to work on AT LEAST a hybrid truck or I will not buy a Toyota truck as my next vehicle. And no one makes better trucks. Yours are just gas guzzlers.
9/28/2022
Grace B. VERIFIED CUSTOMER
Great service and answers all my question regarding the vehicle .
9/28/2022
Christin B. VERIFIED CUSTOMER
Greg was attentive and nice. The best customer service.
9/28/2022
Jennifer Y. VERIFIED CUSTOMER
This was my first time bringing my car here for service and it all went well. I appreciate the attentiveness of all the staff, including my service advisor. Thanks.
9/27/2022
Jeri L. VERIFIED CUSTOMER
Yes, absolutely! He is very polite & kept me informed of the progress of the 40, ooo mile check up& even let me decide whether to proceed with a cleaning of an engine valve cleaning recommended by the mechanic. Of course, I agreed to the cleaning.
9/27/2022
Cliff J. VERIFIED CUSTOMER
Very professional and willing to work to get it done .