Maintenance at Lewis Toyota has been instrumental in allowing us to drive this car for over 10 years for over 300,000 miles
12/18/2024
Sara F. VERIFIED CUSTOMER
Every thing went well except I think they had a very busy day cause it took 1 1/2 hours for the oil change. Most of the time it doesn’t take that long. But they promised it wouldn’t take so long next time
12/17/2024
Dalton M. VERIFIED CUSTOMER
Communication prior to work being done was lacking
12/17/2024
John D. VERIFIED CUSTOMER
Thank you Steve Ramer and the Service Department for taking good care of my vehicle! I was in and out in a timely manner and they went over any issues that needed attention…You guys ROCK and Merry Christmas to ALL!
12/17/2024
Saundra S. VERIFIED CUSTOMER
Service was generally very good. I had to wait about 10 minutes to get checked in and some time at the desk to pay on the way out.
12/17/2024
Mayouly N. VERIFIED CUSTOMER
I feel that I am not informative enough about the service that I got for the car, I didn’t get a remind sticker on the windshield and I didn’t get to go through the check box that being done to the car, above all the trim on the left side cracked from the lifting car up for un oil change, but this issue will be fixed soon.
12/17/2024
Renee H. VERIFIED CUSTOMER
No comments at this time
12/17/2024
Sharon D. VERIFIED CUSTOMER
I just moved here from Virginia Beach, VA. Beth was so kind to answer all my “cold weather” questions! She was kind and gentle with her recommendations….. not “pushy”. She’s a keeper!
12/17/2024
Cathy B. VERIFIED CUSTOMER
Timely service with clear detailed vehicle work.
12/17/2024
Dave A. VERIFIED CUSTOMER
I asked for a quote for a missing part by my windshield. She did not provide and she was not there when I picked up my car. I called twice and had to leave messages for her. She returned one call but I could not answer at the time. She did not return my lady 2 calls.
12/17/2024
Terry H. VERIFIED CUSTOMER
Ray Brown is always working hard to keep in touch and updating what is going on and when it should be done! I appreciate his attention to detail
12/17/2024
Orie A. VERIFIED CUSTOMER
Beth always does a fantastic job ! Always great to work with ! Toyota master technician Mike Lovejoy is extremely knowledgeable, has tons of experience, and is always very thorough in his inspections and his work ! Both are very valuable assets to Lewis Toyota ! Thanks !
12/16/2024
Don M. VERIFIED CUSTOMER
Service was completed quickly and efficiently. Thanks.
12/15/2024
Ben S. VERIFIED CUSTOMER
Nearly $500 for a key. This was after receiving a parts quote for about $200 less and no explanation about the additional labor cost. Quite a racket. Spoke with Ray, who handled this situation as well as he could. But it sounds like there have been problems with the parts department in the past as well? Instead of corrective action for an employee, the customer is punished.
12/14/2024
Gerald M. VERIFIED CUSTOMER
Beth kept me informed and the work she mentioned when I handed over the keys was completed. Thank you
12/14/2024
Cindy H. VERIFIED CUSTOMER
Ray was very accommodating to my situation. He was very nice. He is a great asset to Lewis Toyota.
12/14/2024
Marla M. VERIFIED CUSTOMER
Took a really long time and then didn't do my oil change
12/14/2024
Darla H. VERIFIED CUSTOMER
I like Lewis Toyota. I've bought over 5 vehicles there. Really great service.