I had an appointment, but when I showed up, there was a line of cars. Then I was told it would be at least an hour and a half because they had to finish them first. I guess I thought if I made an appointment that my appointment time was my appointment time and everybody else just showed up would have to wait. I did end up getting a ride somewhere and came back and the car was done. But then I had to spend 35 minutes trying to figure out why the remote start on my car wouldn’t work and really didn’t get an answer on that while I was there.
12/13/2024
Donna H. VERIFIED CUSTOMER
She was very informative and courteous.
12/13/2024
Pamela J. VERIFIED CUSTOMER
Service was excellent as always
12/12/2024
Kimberly S. VERIFIED CUSTOMER
Steve was nice, but I feel like my car still has some spots that are still pretty scuffed up. I was not completely satisfied.
12/12/2024
Michele M. VERIFIED CUSTOMER
Beth is an amazing customer service representative. You can tell she really cares and is actually concerned about your well being. She is very patient. I was so stressed and I think reexplained what she was saying 3 times.
12/12/2024
Judy D. VERIFIED CUSTOMER
Beth did a great job today, was very polite, professional and efficient making sure a couple of my requests were certainly taken care of.
Beth, Thank you! Judy D
12/11/2024
Vernon R. VERIFIED CUSTOMER
Very friendly and helpful
12/11/2024
Herbert I. VERIFIED CUSTOMER
Beth was great as always
The receptionist that made my appointment was less than pleasant. A little training may be in order.
12/11/2024
Don R. VERIFIED CUSTOMER
Happy with the service. Professional.
12/10/2024
Phyllis M. VERIFIED CUSTOMER
Great job!
12/10/2024
Barbara B. VERIFIED CUSTOMER
Very friendly and efficient.
12/10/2024
Jordan B. VERIFIED CUSTOMER
Wish I would be update on the service being done.
12/10/2024
Laurin N. VERIFIED CUSTOMER
I was completely satisfied with the response to repair the problem i had. The repair was faster, efficient and less cost then I had anticipated!
Thank You Beth and Staff
12/10/2024
James D. VERIFIED CUSTOMER
Outstanding Job by Beth and the Service Department. Miss Ardahl’s professionalism was appreciated. I plan to contact her when I need service on my wife’s 2018 RX350 F Sport also. Jim Davis
12/10/2024
Camille J. VERIFIED CUSTOMER
So fast and polite! Service is great! Had to say hi to my favorite sales person, Jeff Cruce. Still learning names in service department! Beth was very nice!
12/10/2024
Diane W. VERIFIED CUSTOMER
Steve was great to work with
12/8/2024
Angie H. VERIFIED CUSTOMER
Ray Brown is an amazing employee and your company should treat him well