I called and scheduled an appointment with Lewis Toyota for my car to be serviced at 2:00. Upon arrival they told me it was going to take an hour and a half for my car to be serviced. We wound up waiting 2 hours and 15 minutes before the car was even seen. The total time was around 3 hours that we sat and waited. I scheduled the appointment so that I could get in and out. If there was a problem then those things should have been worked through and people should have been contacted. I'm terribly disappointed with the service. I'll never do business with Lewis Toyota again.
12/3/2024
Liza R. VERIFIED CUSTOMER
Lewis Toyota is always very friendly and welcoming… simply the best!!
12/3/2024
Tony S. VERIFIED CUSTOMER
Keep up the good work. Thank you.
12/3/2024
Richard E. VERIFIED CUSTOMER
Very happy with the service
12/3/2024
Charesa L. VERIFIED CUSTOMER
When I scheduled my oil change they made sound like I could drop it off any time like they weren’t busy. My husband sat and waited for the car which took over an hour and there were no updates along the way. Just wish the communication was a bit better.
12/3/2024
Laura S. VERIFIED CUSTOMER
Mr. Brown is a great service agent. I appreciate the warm greeting and professionalism.
12/1/2024
Lynne A. VERIFIED CUSTOMER
Ray kept me informed he let me know what and when I needed to do updates on my car. He was very easy to talk to. He is a damn good addition for toyota he and the crew **** back
11/30/2024
Heather B. VERIFIED CUSTOMER
My car will still not remote start with the app.
11/30/2024
Lisa W. VERIFIED CUSTOMER
Ray is always most helpful!! He is friendly and answers any questions I may have!!
11/30/2024
Glenn P. VERIFIED CUSTOMER
I was impressed with your maintenance team.
11/30/2024
Gomathy M. VERIFIED CUSTOMER
All
Good !! Thanks Beth for explaining everything…
11/30/2024
George S. VERIFIED CUSTOMER
The work was completed in a timely manner.
11/30/2024
Courtney D. VERIFIED CUSTOMER
Pleasant and knowledgeable…Answering all questions professionally….
11/30/2024
Edward F. VERIFIED CUSTOMER
Beth did a great job! She was very nice.
11/28/2024
Charles R. VERIFIED CUSTOMER
Beth is always a superstar. Polite, efficient and professional
11/28/2024
Charlotte A. VERIFIED CUSTOMER
Courteous and thorough service.
11/28/2024
David D. VERIFIED CUSTOMER
Beth was shows that she cares about her customers.
11/28/2024
Justin K. VERIFIED CUSTOMER
Please remove mg phone number from your system. I don’t have a vehicle with your and have not had you service any vehicles
11/28/2024
Stephen L. VERIFIED CUSTOMER
All concerns addressed! Thank you Beth for helping me keep my Toyota running like new!
11/28/2024
Alex S. VERIFIED CUSTOMER
This was the third time this month that I have been to Lewis Toyota for the same problem with my front drivers side tire. Steve has been the best worker I’ve dealt with there. He’s personable and friendly. I’m hoping that the sealing of my tire they did today will solve the problem. If not, I know that Steve will be there to help me when I come back.