Beth works hard to make sure the customer leaves happy and satisfied.
10/5/2024
Joy H. VERIFIED CUSTOMER
Always great service!! Thank you!!!
10/5/2024
Patrick M. VERIFIED CUSTOMER
Very nice and professional
10/5/2024
Precina L. VERIFIED CUSTOMER
This is my 2nd times waited to long even do l had appointment
10/5/2024
Marcus R. VERIFIED CUSTOMER
Lewis Toyota staff is customer satisfaction oriented and they delivered totally in the service we received today.
10/5/2024
Douglas L. VERIFIED CUSTOMER
Appreciate getting me right in and taken care of in a timely manor would recommend Lewis Toyota to anyone. Thanks for everything but the bill . Lol
10/5/2024
Amanda E. VERIFIED CUSTOMER
This was not a good experience. I called in the morning to see if I could get my vehicle serviced. The representative said they were “wide open” and to come in. I waited two hours to get my oil changed and I finally went to the desk to ask for an update on my vehicle. I was told it had been ready for some time and nobody bothered to tell me. They didn’t even bother to reset the maintenance required setting in my vehicle. The employees are nice enough but this place always takes forever for an oil change and doesn’t seem very organized at times.
10/5/2024
Pam A. VERIFIED CUSTOMER
Beth is always extremely helpful even when it appears she is very busy.
I also like using the shuttle service.
10/5/2024
Jerry M. VERIFIED CUSTOMER
I have always been happy with the service that I get with Lewis automotive service and will continue to use them in the future.
10/5/2024
Kylie H. VERIFIED CUSTOMER
I was charged an additional $200 because the service manager didn’t write my bill correctly. Then when I called and made it known he proceeded to argue and refused to listen to what I was saying until I got snippy and asked him to check it with someone else. He called back and said I was completely right and needed up making it right but it was a super frustrating situation. I’ll not be going back to Lewis, this isn’t the first bigger issue I’ve had. A couple months ago I took my car in for an oil change and the cap was not put back on the oil so my car ran damn near dry and I still smell burning oil. Over all everything I have experienced are mistakes that could have so easily been avoided if someone would slow down and pay attention to the work they’re doing.
10/5/2024
Miguel A. VERIFIED CUSTOMER
Ms. Knaup was very professional.
10/5/2024
Pam C. VERIFIED CUSTOMER
Appreciate the time Beth spent with me to discuss my vehicles issues. My battery issue was resolved exceptionally well and in good time so I could return work with minimal loss of time. Thank you!
10/4/2024
Karen K. VERIFIED CUSTOMER
Service was fast and allowed me to he late due to Dr. appointment ran behind. And still got me in and out in a timely manner
10/4/2024
Timothy D. VERIFIED CUSTOMER
Your service department is excellent.
10/4/2024
Martin S. VERIFIED CUSTOMER
Was greeted promptly. Work was done in a timely manner. Service representative was pleasant and helpful.
10/4/2024
Brooke W. VERIFIED CUSTOMER
I have made many early morning appointments to get in and get out as I drive all the way from Manhattan. Unfortunately, there's always some kind of "miscommunication" with requested services. I have stayed there for 5+ hrs multiple times. I feel like I'm purchasing time to sit there then pay for parts & labor. Many other disappointed customer waiting for their services to be completed as well. Hopefully, will be finding elsewhere for future services. I was trying to stay loyal to Lewis Toyota after buying my car there 4ish years ago.