About a year ago, I have the same problem with the driver's side window, that I had last week with the passenger side window. Same fix, same symptoms. A year ago, it cost me just over $100 at your dealership to have the window fixed. This time, it cost $300, with taxes and the credit card fee. There's no reason the price should have almost tripled for the same work. When I spoke with Beth, she Justified it by telling me that the technician had to try to locate a replacement screw, as if it was a labor intensive process. The screw was in the bottom of the window pan. Very disappointed in having to spend so much, for the same service that I got a year ago it cost me almost 1/3 of what I paid last week
9/13/2024
Matthew S. VERIFIED CUSTOMER
Super freindly service personnel!
9/13/2024
Jane G. VERIFIED CUSTOMER
Ray provided excellent service. We are very happy with Lewis Toyota auto repair.
9/13/2024
Mark Z. VERIFIED CUSTOMER
Initially we were told that we needed 4 new tires. We told our service advisor that we would go with our regular tire provider for the service. She seemed displeased at our response. When we got the tires checked by the tire provider, we only needed 3 tires replaced. One was only 4-5 months old and was in good shape. We’ve been able to rely on the recommendations in past, so this was concerning.
9/13/2024
Michael S. VERIFIED CUSTOMER
Steve was kind and professional.
9/13/2024
Phlip R. VERIFIED CUSTOMER
Very good service thank you
9/13/2024
Cynthia N. VERIFIED CUSTOMER
Great customer service and professional staff. Have been a customer for years and this is why I keep coming back!
9/13/2024
Francis G. VERIFIED CUSTOMER
Efficient and polite. Willing to meet my needs.
9/13/2024
Matthew N. VERIFIED CUSTOMER
I feel that 2 hours for a scheduled oil change and tire rotation is ridiculous. When I scheduled the appointment I said that I would be waiting on the truck. Also over the past two years prices have increased approximately 35%. Also tire pressures ranged from 42#-47#. No tires had the same pressure. Previous to service they were all at 35#. Amazing after 2 hours they did at least put oil back in engine.
9/12/2024
Frank V. VERIFIED CUSTOMER
My vehicle runns great now, you all did an excellent job,
9/12/2024
Ken O. VERIFIED CUSTOMER
Beth was fantastic. Thank her for me
9/12/2024
Delores B. VERIFIED CUSTOMER
Left greasy hand prints on both front seats. Didn’t reset for next oil change. Had to return to have them reset it. Service people were very apologetic & helpful.
9/12/2024
Sherry C. VERIFIED CUSTOMER
Super job as always. I only trust my car with Lewis Toyota. Ray was polite and informative.as a single woman I need to trust whoever is working on my car.I have never felt someone was taking advantage of me
Thank you
9/11/2024
Richard P. VERIFIED CUSTOMER
Thanks for getting me out by 2:00!
9/11/2024
Jeremy P. VERIFIED CUSTOMER
Steve was awesome. We were traveling from Omaha Friday afternoon on the Holiday weekend when we broke down . Steve got on the ball right away and got iour van in and put his best mechanic Mike Lovejoy on it. Mike diagnosed the issue right away and they got the part ordered and Mike started tearing everything apart, so it would be ready to go when the part got there Saturday morning. Mike also volunteered to come in on his day off Saturday to get us back up and running since we were out of town. The repair was done around 1140am Saturday and they close at noon on Saturday, but Steve stuck around and waited until I could get back from where I stayed the night which was 40 min away. Got the van picked up around 1230pm. Steve and Mike were 2 of the most professional and courteous individuals I’ve ever dealt with in the car industry. Thank you to the both of them for keeping what could have been a stressful weekend, stress free.
9/10/2024
Mary H. VERIFIED CUSTOMER
He was very reassuring as I came in with concerns about my car... and possible extreme problems and costs... but an oil change and a tire rotation was all that was needed... and I appreciated the information he gave me on the visuals on the front panel.
MJH
9/10/2024
Richard B. VERIFIED CUSTOMER
Cost of oil change is excessive
9/10/2024
Jordan A. VERIFIED CUSTOMER
Lewis Toyota was able to get me in within 30 minutes when I needed my battery replaced. The service was fast and I was able to get in quickly without an appointment. This was a lifesaver as a college student without any family living in town!
9/10/2024
Eugene V. VERIFIED CUSTOMER
We are out of town. My brother has bought all his vehicles from you and gets them serviced with as well. He assured me you would help in my jam. Sure enough!! You did! I did not want to proceed without tail and brake lites.
Thanks to all of you