Steve was great, best service I’ve had in along time.
2/21/2025
Cynthia Z. VERIFIED CUSTOMER
Very courteous and professional.
2/21/2025
Troy K. VERIFIED CUSTOMER
As always, Beth, is wonderful to deal with..
2/21/2025
John M. VERIFIED CUSTOMER
Steve was wonderful to work with and very knowledgeable with his advice, also, the lady that checked me out really seemed to care about my experience. Thank you
2/20/2025
Terry C. VERIFIED CUSTOMER
Ray has good communication skills and has helped me out a lot.
2/16/2025
Eileen C. VERIFIED CUSTOMER
The only concern I had was I had an appointment and was going to wait on it and it took 4 hours for just a battery replacement. Why schedule appointments if you don’t have staff to fill.
2/15/2025
Betty E. VERIFIED CUSTOMER
The repairs were for wished in time estimated and the charge was less than the amount estimate
2/15/2025
Garry H. VERIFIED CUSTOMER
I have to go back to get the sticker right. This is not the first time ether, the last time I had the Lexus serviced and after I got home that’s hen. Noticed that it was wrong. Why can’t they get it right the first time? This makes me leary about the job they’ve done to my I my car.
2/15/2025
Mike B. VERIFIED CUSTOMER
Didn’t fix what was wrong
2/15/2025
Michael M. VERIFIED CUSTOMER
I really enjoy working with Mr. Ray. Every time I gone to him he’s always been very friendly.
2/14/2025
David J. VERIFIED CUSTOMER
I’ve been unable to get someone in the service department to call me back. There is apparently some problem with the Zurich Warranty claim. The parts department calls me about every two weeks asking when I want to schedule the seat motor replaced. I tell them each time that I’m waiting on someone from the service department to call me back. They are supposed to follow up with the service departmen to call me backt, but I never get a call back. I just received the survey message today and this is the only response I have received from the service department in 6 weeks.
2/14/2025
Michael S. VERIFIED CUSTOMER
She’s the best.
2/14/2025
Alex Y. VERIFIED CUSTOMER
It took a couple of attempts, but once they got it figured out, it was fixed perfectly!
2/14/2025
Brenda K. VERIFIED CUSTOMER
I was estimated 3 hours for a recall and oil change. It took over 4 hours. It would be nice if the time estimate was a little more accurate. The actual service was great though.
2/14/2025
Jesus G. VERIFIED CUSTOMER
Loved the quality of care and attention to detail. Would recommend 10/10 services.
2/13/2025
Eric R. VERIFIED CUSTOMER
Steve was great. He walked me through my service appointment and explained each step to me with an estimation of the costs. I am very satisfied with My experience and will return to Lewis Toyota for my service needs. EKR
2/13/2025
Tom G. VERIFIED CUSTOMER
Ray was very courteous and helpful. I was very satisfied with his service.
2/13/2025
Barbara B. VERIFIED CUSTOMER
Great service
2/13/2025
Tracy S. VERIFIED CUSTOMER
Thanks!
2/12/2025
Paul H. VERIFIED CUSTOMER
Thanks Beth for working me in this afternoon. You’ve been my service advisor on the majority of our scheduled services. Your professionalism and customer service skills are above and beyond my expectations which is very much appreciated. Thanks!