I originally called te: cracked windshield and was supposed to get a call back. Never happened. Then I scheduled 8:30 service and left vehicle, expecting to get notice it was ready in at most a couple hours. I called at 11:40 and subsequently received a text assuring me it would be done within the hour. I arrived just over an hour later and still had to wait on paperwork. So it took over 4.5 hours for an oil change with no other feedback or comments.
8/6/2024
Melissa G. VERIFIED CUSTOMER
He did a great job!
8/4/2024
Jessica W. VERIFIED CUSTOMER
Great experience! Ray Brown did a fantastic job!
8/3/2024
Carl S. VERIFIED CUSTOMER
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8/3/2024
Ashli S. VERIFIED CUSTOMER
The labor and quality of work on my truck was great. Ray was great when I talked to him. The only issue I had is not being communicated with during the service of my vehicle. I never received a call to tell me what work would be done or how much it would be. I received a text that told me my truck was done and how much I owed. At that point I didn’t even know what I was paying for. I called 4 times and was told Ray would call me back each time… never did. This is the second experience I had of the exact same nature… lack of communication. However, when I arrived to pick up my truck I talked to Ray… he was knowledgeable and awesome to work with. I have no issues going back to Ray and working with him again… he’s great…the location needs to work on their communication though.
8/3/2024
Richard M. VERIFIED CUSTOMER
Ray has been honest and very helpful time to keep my truck running I think he is a very good employee
8/3/2024
Lennie B. VERIFIED CUSTOMER
Ok. I don’t know what else I could say what I haven’t already said. I was completely satisfied with the job. They done on my vehicle today. Thank you very much. I’ll see you next time.
8/3/2024
Denise E. VERIFIED CUSTOMER
Always very professional and the nice gentleman that checked me in on s amazing!!!
8/3/2024
Barbara E. VERIFIED CUSTOMER
Chris was extremely helpful and was able to get my car fixed the next morning!! He took the time to explain the process, was there in the morning to greet me and showed me the results of the repair on my windshield!
8/3/2024
Stephanie M. VERIFIED CUSTOMER
All of the findings were not discussed with me. The inspection report was not complete.
8/3/2024
Cheryl S. VERIFIED CUSTOMER
Thank you for your superior quality work and quick return of my vehicle. The staff was thoughtful and friendly. I would highly recommend your services to family and friends.
8/3/2024
Robert H. VERIFIED CUSTOMER
Chris was great, very knowledgeable
8/3/2024
Christina W. VERIFIED CUSTOMER
The customer service was impeccable! Thank you Steve!
8/3/2024
Douglas B. VERIFIED CUSTOMER
Keep up your great work! ????????
8/2/2024
Tracy C. VERIFIED CUSTOMER
Thanks for the service.
8/2/2024
John B. VERIFIED CUSTOMER
I brought my car in to get checked, and I had to remind them after my diagnostic what I wanted looked at. Now I think they did a good inspection, but I’ll see what Harold’s tells me about suspension and alignment. The jackass who filled up my tires afterwards filled all 4 to 40 PSI. My car is supposed to be at 32. Who the **** are you hiring to work here? Can’t read? Blessed they didn’t **** up the air filter as well.
8/2/2024
Janet E. VERIFIED CUSTOMER
Being billed a little over $100 for the “service “, I am totally disappointed. It does not work any better than it did when my husband took it in. There is some note about need to follow Toyota instructions to download app for GPS\map. I already have an app on my phone for GPS. When I took it in the day before the lady who checked me in Got in the car and could see what I had on my phone. I had to go on my trip by myself with this map feature not working.
8/2/2024
Jeremy B. VERIFIED CUSTOMER
Arrived late to pick up van. Everyone was great and I was able to pick up my van even though you were closed.
So nice as we were headed on vacation that next day first thing.
Thank you Lewis!