She’s great knows me Great personality knows what she’s doing. Who could ask for anything more?
7/26/2024
Ken E. VERIFIED CUSTOMER
Excellent service. Really cares about the service she provides the customer
7/26/2024
Earl B. VERIFIED CUSTOMER
Best service tech I've met. I had a question about my backseat heating/cooling. He got right into my car and showed me how to turn it on. Very polite young man.
7/26/2024
Claudia E. VERIFIED CUSTOMER
I appreciate having a woman, Beth Knaup, in the service department. Sometimes as a woman, I feel like men don't take the time to listen, especially when I know something about vehicles. I also liked knowing Mike Livejoy was the experienced mechanic working in my 1992 truck!
7/26/2024
Joyce W. VERIFIED CUSTOMER
Timely & friendly
7/26/2024
Megan S. VERIFIED CUSTOMER
The last time I came in there was a big mix up with the shuttle driver and I wasn’t picked up at the correct time which caused me to miss an appointment. When I came in for my service yesterday, I was not charged. I appreciate Lewis Toyota taking care of their customers which is why I keep coming back.
7/26/2024
Kenneth H. VERIFIED CUSTOMER
Beth does a great job for you, very nice young lady!
7/25/2024
Brian A. VERIFIED CUSTOMER
She did a great job give her a raise Very nice polite
7/25/2024
Stephen T. VERIFIED CUSTOMER
Even though my appointment date was accidentally set to the wrong day the service team made sure to get my vehicle in for servicing. Service was completed quickly and all issues were addressed in a timely manner. Steve Ramer was polite and very professional.
7/25/2024
David H. VERIFIED CUSTOMER
Chris was very helpful and very easy to work with.
7/25/2024
Deborah M. VERIFIED CUSTOMER
Will do.
7/25/2024
Lawrence R. VERIFIED CUSTOMER
I liked the early reminder from Angel to bring my vehicle in.
7/24/2024
Shawnna W. VERIFIED CUSTOMER
You're welcome
7/24/2024
Jeff R. VERIFIED CUSTOMER
Your website is horrible. Cannot schedule services on it.
7/24/2024
Marilyn B. VERIFIED CUSTOMER
It would’ve been appreciated to be told at check in that a text would come when the tech started my car and that everything in green on the report would show up before the tech even looked at the car. For example, I received the first text that had a report on my car but the tire rotation wasn’t checked as being fine. After asking about it she explained to me that the tech had just brought my car in but not gone thru it. It’s just confusing at first and more communication what to expect would’ve been more helpful. Car was done after the second text was received that service was completed.
7/24/2024
Lester S. VERIFIED CUSTOMER
2nd time you overfilled my car on oil, I getting jiffy lube service from you ,you know shame you for over filling my car with with oil ,shame on my for trusting you a second time ,NEVER AGAIN
7/24/2024
Reuben L. VERIFIED CUSTOMER
Upon my arrival to have an oil change and request at the time to check my brakes for squeaking noise when applying brakes, however I do not believe that that was ever done. I do not see any evidence on the work order or video that show technicians, Removing all four tires to check where the squeak was coming from I believe there is an issue with my brakes shoes somewhere or at least one of them because I still hear the sound when I play brakes
7/24/2024
Chris H. VERIFIED CUSTOMER
You all have for the last 3 X not given notice that my vehicle was done/ready for pick-up. Each time, i drove to the dealership to find it ready.
7/23/2024
Aileen B. VERIFIED CUSTOMER
Please recognize Beth as an outstanding customer representative
7/23/2024
Becky P. VERIFIED CUSTOMER
Service was fine but the wait time for an oil change of 2 1/2 hours is way too long.