Ray was super sweet, polite, and helpful! I appreciate him taking care of my car :)
7/12/2024
Paul E. VERIFIED CUSTOMER
The headlight cleaning worked better than expected. Front end alignment helped also.
7/12/2024
Herrman\'S E. VERIFIED CUSTOMER
Very quick service time and completion
7/12/2024
Shirley M. VERIFIED CUSTOMER
Done in a reasonable time. Appreciate the shuttle ride to my home.
7/12/2024
Chris R. VERIFIED CUSTOMER
I love having Ray as my service advisor! I just don’t understand why it takes so long to get your oil changed and even when you have a scheduled appointment!
It’s also very annoying to receive coupons from you that you are not able to use due to the fact you don’t have the service!!
7/11/2024
Sean F. VERIFIED CUSTOMER
Thanks, Great service, we'll be back!
7/11/2024
Roberta K. VERIFIED CUSTOMER
Steve is always so helpful and friendly. Your service department does a great job with customer service, as well as being efficient and effective.
7/11/2024
Paul B. VERIFIED CUSTOMER
Lack of communication about my car.
7/10/2024
Corey S. VERIFIED CUSTOMER
I just want to reach out and tell the management team how wonderful John dasher is. He was very helpful and anticipated our needs as a family. He did wonderful entertaining our children while we worked all out all of the kinks with our financial institution. I do feel like toyota could invest more in their financial department. I would say at least add two more employees to the roster. I noticed that there were many customers there to buy cars but waited hours to receive any help, if any at all. Again, John worked really hard to make sure that everyone was acknowledged and helped. We are very satisfied with our purchase.
7/10/2024
John P. VERIFIED CUSTOMER
Service took a bit too long but then again I didn’t have an appointment. Thank you. Ray Brown is a fine rep.
7/9/2024
Alison K. VERIFIED CUSTOMER
Great friendly service
7/9/2024
Brent R. VERIFIED CUSTOMER
I discovered when I got home that when the car is checked in, your person does not actually record the mileage. Just repeats the mileage from the last service. That is unacceptable.
7/9/2024
Greg C. VERIFIED CUSTOMER
Yes they did a great job. And I had the wrong after market lug nuts on there that looked cool. But probably could if killed me. But they told me and put my right ones back on for me. Great job. Thank you again.
7/9/2024
Carolyn B. VERIFIED CUSTOMER
Chris was friendly and helpful and efficient
7/9/2024
Peggy S. VERIFIED CUSTOMER
Chris was professional and knowledgeable about the problem with my vehicle.
7/9/2024
Timothy D. VERIFIED CUSTOMER
I only asked for an oil change. For unknown reasons a tire rotation was done too. I wasn't charged because I was told it was part of the free maintenance that Toyota offers. But now when the tires do need rotated a the apparent time I will be paying out of pocket. Again I only asked for an oil change that I stated I was going to pay for. A tire rotation was not asked for.
7/7/2024
Richard D. VERIFIED CUSTOMER
I’ve always been satisfied with your service. And I intend to continue to be satisfied with it.
Also, I will not take the survey. I’m already committed to your services!
Thank you, Richard D
7/7/2024
Ryan A. VERIFIED CUSTOMER
Beth was courteous when I arrived, service was prompt and efficient.
7/7/2024
Elinor H. VERIFIED CUSTOMER
Steve was great and I will ask for him to be my service manager when my car needs service next.
7/6/2024
Donald D. VERIFIED CUSTOMER
The communications from the service department was not timely.