Everyone was awesome and professional.
Thank you all for making this experience possible.
4/17/2024
Sara W. VERIFIED CUSTOMER
Ray was wonderful but the shuttle service was awful. Ray apologized over and over but I don’t think he had responsibility for the shuttle. Can’t remember the man's name . We were told it would be 2-3 hours. Shuttle driver drove us home at 11:45 am. At 2:30 someone texted car was ready and would pick us up to get the car back at Toyota. We waited and waited. I texted at least three times to see what the problem was finally at 4pm got picked up. I was very unhappy as we had to cancel an appt. At 4 pm. I will continue to use Toyota for service but I will never ever use that shuttle again. Driver didn’t have an explanation. I was very upset! Wasn’t Rays fault. He was as upset as I was when picked up the car.
4/17/2024
John B. VERIFIED CUSTOMER
Thanks! Completely satisfied
4/17/2024
Jim G. VERIFIED CUSTOMER
Nice folks!
4/17/2024
James M. VERIFIED CUSTOMER
Good job
4/16/2024
Randy W. VERIFIED CUSTOMER
Scott went above and beyond to show and explain the issues with my car. He treated me with respect and courtesy. I will return to the service department and Lewis Toyota.
4/16/2024
Faye W. VERIFIED CUSTOMER
3 hrs is too long to wait while service is
being done. This is not what I have had in the past.
4/14/2024
Andrew K. VERIFIED CUSTOMER
I was charged 120+ dollars for a 89 dollar service
4/13/2024
Charles L. VERIFIED CUSTOMER
Thanks, job well done!
4/13/2024
Juan S. VERIFIED CUSTOMER
Great job and service
4/13/2024
Randy W. VERIFIED CUSTOMER
Scott took the time to actually take me out and show me where the last mechanic (elsewhere) had made 3 mistakes that were highly visible. I felt so much better knowing why the temperature light came on-human error! I had a feeling. I appreciated being treated like a human being.
4/13/2024
Chana N. VERIFIED CUSTOMER
Thank you for working to get the repairs done so promptly
4/13/2024
Mary K. VERIFIED CUSTOMER
I appreciate that they are always honest about what needs to be done and that I get to know the cost up front so that I can determine whether to have the additional services provided or not. I also appreciate that they get my car in and out on the same day. Thanks.
4/12/2024
Kori G. VERIFIED CUSTOMER
Cindy and Colton did an excellent job. I am very thankful I got to work with them, and I would definitely recommend their services.
4/11/2024
Felix Y. VERIFIED CUSTOMER
Checked front breakers and done recalls on Tundra. Still have work to be done on front breaks when parts are obtained. Excellent service. Thanks
4/11/2024
John R. VERIFIED CUSTOMER
Professional service. In and out.
4/11/2024
Kevin T. VERIFIED CUSTOMER
Good
4/11/2024
Joan S. VERIFIED CUSTOMER
Appointment was for 9. At 10:05, the vehicle was still in a waiting area and was just being moved into a bay fir service.
4/11/2024
Naomi F. VERIFIED CUSTOMER
I have been satisfied with the guys I have death with at Lewis. But I felt even more at ease n trusting with Beth. Heartfelt communication on her part helped. I'm impressed with her.
4/11/2024
Margaret W. VERIFIED CUSTOMER
The technician who actually worked on my car left a panel off the back area which I had to put back on. Then, the panel to get to the battery compartment was shoved back and never put back in its place and the hatch wouldn’t close which my car gave an audible signal it wasn’t closed. Scott came out and took care of it since I didn’t have the strength to push it back as I had several things on top of it. I think the technician’s first name was Charles. When and if I bring it back for service, I will choose someone else.