Scott and tech... i'm sorry I can't remember his name but he was very thorough in the video. My first experience at Lewis Toyota, but our Lexus needed to get the oil changed. They were very thorough and I thought did a very nice job. Scott was great when he left a message regarding the vehicle being done and told us exactly everything they did to the vehicle. I would recommend Lewis Toyota.
4/11/2024
Shelby L. VERIFIED CUSTOMER
I had an appointment scheduled for 9:15 am and did not leave until almost noon. I was charged $200 for dye, and informed that I need a new air compressor. On my statement it said that they also inspected my floor mats which require immediate attention, this was not discussed with me and I still am not sure why they need attention. I was extremely disappointed in the service. I would have went somewhere else had I known it was going to take 3 hours and $200 to find an air leak.
4/10/2024
Michael S. VERIFIED CUSTOMER
Beth is the best. She knows what needs to be done, asks the right questions and ensures things are don’t properly.
4/10/2024
Dora J. VERIFIED CUSTOMER
Thanks
4/10/2024
Alisha L. VERIFIED CUSTOMER
He was great, very prompt and professional. Great customer care. I would recommend family and friends to Ray.
4/10/2024
Graham B. VERIFIED CUSTOMER
Today was fine, but shouldn’t have had to happen. A certified car should not be sold with a defective battery. Last week three ‘mechanics’ hovered over the car for at least 20 minutes and came to the conclusion that the battery was good. Obviously they were wrong, assuming that today’s battery replacement does is indeed fix the problem
4/10/2024
Randy H. VERIFIED CUSTOMER
Beth
Was very professional and followed all of her predictions as to time & cost
Of the projects.
4/9/2024
Shirley D. VERIFIED CUSTOMER
Mission accomplished. Thanks. Got there early and was done in a timely manner.
4/9/2024
Marilyn H. VERIFIED CUSTOMER
Scott is very personable and very helpful. I’m a person with tons of questions and Scott was fantastic to satisfy those questions. I truly appreciated him. He is a super representative for Lewis Toyota!
4/6/2024
Shellie W. VERIFIED CUSTOMER
I was notified that my car was done but nobody came to pick me up right away. Maybe I should have known that I was to call but I didn’t. I waited two hours to take my lunch and get my car.
4/6/2024
Bonnie L. VERIFIED CUSTOMER
I had an apt at 12:30 for an oil change. It took 9ver 2 hours for the service to be started and completed
4/6/2024
Shelby H. VERIFIED CUSTOMER
Had a 12:30 appointment, with others for the afternoon. Told it’d be 1 hr when I got there and asked for a ride so I could continue with my other appointments. No one ever came to get me from the waiting room! The estimated 1 hour ended up being 2 & no ride caused me to have to cancel appointments. Not a happy person.
4/5/2024
Douglas B. VERIFIED CUSTOMER
Ray is the cats meow
4/5/2024
Don N. VERIFIED CUSTOMER
No issues
4/5/2024
Barbara B. VERIFIED CUSTOMER
Great friendly service
4/5/2024
Jim H. VERIFIED CUSTOMER
You schedule your customers too close together. I waited over one hour and 45 minutes.
This is NO6T4' customer friendly and reflects very badlt on the management!
4/4/2024
Clede G. VERIFIED CUSTOMER
Appreciated the transportation to appointments while the work was being done. All contact with employees was pleasant.
4/4/2024
Coleen F. VERIFIED CUSTOMER
My service advisor was Steve Ramer today. He was thorough and answered my questions perfectly.