3 hour wait for a oil change is entirely too long
If I had come in without an appointment it would have been different but I had an appointment
2/22/2024
Roni D. VERIFIED CUSTOMER
Thank you for taking care of my car
2/22/2024
Joseph S. VERIFIED CUSTOMER
Someone apparently stole change out of my cupholders while my vehicle was being serviced. It's not like it was a lot of money, but this is absolutely unacceptable.
2/22/2024
Jenny D. VERIFIED CUSTOMER
Maybe send alignment results on link. If it was there, I missed it.
2/22/2024
Phyllis H. VERIFIED CUSTOMER
I specifically asked that the technician get rid of the low tire light. It was still on when I left. I had an appointment at 10 am for an oil change. I waited and waited. It took 3 hours for the service.
2/22/2024
Dan H. VERIFIED CUSTOMER
Took much longer than expected to change a lightbulb.
2/22/2024
Christine W. VERIFIED CUSTOMER
Took 4 hrs for an oil change.
2/21/2024
Alisande C. VERIFIED CUSTOMER
My car was damaged when in for an oil change
2/21/2024
Pat Z. VERIFIED CUSTOMER
The last 2 times that I have been there and had an appt I have had to wait for over 2 hrs, jut for an oil change. I was not the only o e either time that had a long wait period.
2/21/2024
Patricia S. VERIFIED CUSTOMER
As always, my routine maintenance was quick and made easy for me to accomplish with my busy work schedule, which I genuinely appreciate.
The print out provided is easy to read and understand for me as a woman with limited understanding of vehicle maintenance.
2/21/2024
Bobby B. VERIFIED CUSTOMER
Malfunction indicator lamp symbol came on when we were coming in to Holton. I call to talk to someone about this they took my message and said they would send a email to Beth and she would call no call yet. That symbol should have been seen when they checked everything.
2/21/2024
Janice R. VERIFIED CUSTOMER
Yes. Very satisfied!
Cost was $200. Higher than he said t would be however!
I am hopeful that my truck will not have many more issues!
Thanks!
2/21/2024
Terry D. VERIFIED CUSTOMER
Great service and friendly employees!
2/21/2024
Ron B. VERIFIED CUSTOMER
Beth was very professional and got my vehicle in for service quickly and back to me within a half an hour or so. I highly recommend Lewis Toyota of Topeka Kansas.