Noah did a great job. He took care of the service very well.
There’s always room for improvement. Perhaps better communication between the parts and service group to improve wait time.
Again thank you! See you guys tomorrow again !
10/9/2024
Laurie F. VERIFIED CUSTOMER
Helpful, friendly - great to work with.
10/8/2024
Joan H. VERIFIED CUSTOMER
Was unable to get a copy of the Maintenance Inspection Form because the person who completed it had deleted it without saving it.
10/8/2024
Mary Ann. VERIFIED CUSTOMER
We have always been pleased with the care our vehicles have gotten at Smart Motors. And customer service is excellent.
10/8/2024
Deborah P. VERIFIED CUSTOMER
I came in to get an estimate to replace 4 tires, and after I got the estimate, David was able to fit my car in that day to get the tires replaced. Thank you David!
10/8/2024
Patricia S. VERIFIED CUSTOMER
I trust and like Justin
10/8/2024
Stewart T. VERIFIED CUSTOMER
Service was great, easy, and fast like it should be :)
10/8/2024
Marcos E. VERIFIED CUSTOMER
I would say 4 out of 10 ratings for William, they did not make sure all job was done even the simple oil change, they did not reset the oil percetage back to 100%, i address to replace the battery on my key fob, but he has no knowlege to open the key fob,
10/8/2024
Beverly H. VERIFIED CUSTOMER
Service was completed very fast! Sean was very nice and .respectful. I’m very pleased
10/8/2024
Susan A. VERIFIED CUSTOMER
Prompt service. Accomodated my request to wash my car! I don’t like to use the car wash!
10/8/2024
Julia A. VERIFIED CUSTOMER
I left the car in the morning and the rep left a message in the afternoon that the car will not be ready and if I could stay overnight. I said no. I needed my car to go to work. Then I reached out and told me that the car will be ready at 5. By 6 pm no one has called me back. I had to call to be sure that the card was ready and when I when to pick up my car there was an extra charge of 203 to inspect my car for a loose liner or shield that I told him and he did not mention to me that he would charge me extra. Worst customer service
10/8/2024
Kenneth W. VERIFIED CUSTOMER
All around great job!
10/8/2024
Inga B. VERIFIED CUSTOMER
Gregorio was helpful, pleasant and organized.
10/8/2024
Yvonne B. VERIFIED CUSTOMER
Everything went very well. Eric was highly professional as well as very friendly.
10/8/2024
Miriam S. VERIFIED CUSTOMER
Thank you!
10/8/2024
Robert H. VERIFIED CUSTOMER
You guys do great work!
And pleasant personnel also!
10/8/2024
Alyssa G. VERIFIED CUSTOMER
Joel did a wonderful job! I appreciate the great customer service.
10/8/2024
Alyssa G. VERIFIED CUSTOMER
Joel did a wonderful job! I appreciate the great customer service.
10/8/2024
Michael L. VERIFIED CUSTOMER
We were very happy with the service today. Thank you.
10/8/2024
Carol Z. VERIFIED CUSTOMER
Computers were down. Service was not completed. I will reschedule.