I had scheduled an appointment for my 10,000 mile check up about a month ago. When I arrived yesterday, they were unable to find an appointment for me. My husband had scheduled an appointment for his truck and instead of keeping both scheduled, we are guessing they cancelled mine. I was pretty upset, as I am a “make sure I have an appointment so I don’t have to wait” type of person in all aspects of my life. Everyone I interacted with yesterday was wonderfully nice, seemed understanding of my frustration, and was great to interact with. Despite me not having an appointment (though I PROMISE I did), they made time to get my car in, which was finished up in less than an hour. Customer service is HUGE for me, and everyone’s kindness was awesome. Highly recommend!! Thank you for your kindness!
9/18/2024
Julie V. VERIFIED CUSTOMER
I was SO pleased with the service I got and the mechanic that helped me! Your place is the BEST! I intend to always come there AND pass on the word how good it is there. Thank you SO much!
9/18/2024
Bruce V. VERIFIED CUSTOMER
Was on the road from Indiana and had a tire blowout. As busy as they were I was appreciative of them getting me in and back on the road.
9/18/2024
Jenny Z. VERIFIED CUSTOMER
Good Customer service
9/18/2024
Anna L. VERIFIED CUSTOMER
They are always very friendly and kind.also knowledgeable.
9/18/2024
Clara C. VERIFIED CUSTOMER
He was very kind and professional. He was efficent but still thorough with his explination of what was being worked on with my vehicle.
9/18/2024
Maribeth L. VERIFIED CUSTOMER
Ian is great
9/18/2024
Richard L. VERIFIED CUSTOMER
The technician was very friendly and explained things in a way I could understand without being patronizing at all. I felt like my car got good service
9/18/2024
Sara A. VERIFIED CUSTOMER
Sean was very thorough and knowledgeable
9/18/2024
Cassandra B. VERIFIED CUSTOMER
Quick service and thorough explanation . Very happy with the experience. Thank you Sean!
9/18/2024
Tomas M. VERIFIED CUSTOMER
I definitely recommended Smart Motors Toyota , Great service, very clean, please, Noah Ebert good job
9/18/2024
Phillip T. VERIFIED CUSTOMER
Excellent
9/18/2024
Wesley M. VERIFIED CUSTOMER
Very helpful
9/18/2024
Louis W. VERIFIED CUSTOMER
Very professional in dealing with the evaluation and any appropriate repairs needed . What was done to the car was explained in detail that I could fully understand which I appreciated . Thanks to the crew that serviced and the needed repairs on my car .
9/18/2024
Lindsay W. VERIFIED CUSTOMER
No problems
9/17/2024
Richie G. VERIFIED CUSTOMER
Great Service everyone was a professional
9/17/2024
John O. VERIFIED CUSTOMER
Very communicative and answered questions promptly
9/17/2024
Chongtou Y. VERIFIED CUSTOMER
Thanks for promptly services
9/17/2024
Herbert R. VERIFIED CUSTOMER
Paul was an excellent communicator.. Great service experience .
9/17/2024
Pamela C. VERIFIED CUSTOMER
Thank you! Eric Muma was very kind & efficient.
Was helpful from start to finish. Two thumbs up!!!