Everybody was courteous and polite and explained what needed to be done clearly and comprehensively
2/12/2025
Diane R. VERIFIED CUSTOMER
All transactions were handled professionally
2/12/2025
Ginger L. VERIFIED CUSTOMER
Scott was great! Thank you
2/12/2025
Morgan S. VERIFIED CUSTOMER
Gregorio was very communicative and helpful.
2/12/2025
Mark L. VERIFIED CUSTOMER
I waited in line for 20 mins to check out.
2/12/2025
Robert H. VERIFIED CUSTOMER
Amazing service!
2/12/2025
Peter D. VERIFIED CUSTOMER
Eric was phenomenal. Very professional.
2/12/2025
Scott S. VERIFIED CUSTOMER
Great experience and he was nice and helpful
2/12/2025
Barry K. VERIFIED CUSTOMER
Paul gave me a detailed explanation before and after the repair. The repair was done before the estimated time. I did not receive a complimentary car wash. Overall it was a good experience.
2/12/2025
Karen S. VERIFIED CUSTOMER
Very good about explaining things and what was necessary and what could wait till next appointment.
2/12/2025
Heidi M. VERIFIED CUSTOMER
Hunter did a great job keeping me updated.
2/12/2025
Peter A. VERIFIED CUSTOMER
Paul was great. He's helped me before. He's direct, understanding, chill, and fast. A+++
2/12/2025
Karen M. VERIFIED CUSTOMER
I called about two weeks ago to schedule an oil change, and to have someone look at an odd substance in the backseat seatbelt. When I came for the oil change, I needed to schedule a separate appt for this week. Surely the first call could have scheduled both.
This is a minor annoyance. But maybe a tinge more training for the receptionist would help. Cars throw more than one problem at a time. If different parts of your shop need to see different problems, which makes a lot of sense, then the receptionist should be able to schedule two views on the first call.
2/11/2025
Braden K. VERIFIED CUSTOMER
Caleb was very helpful and considerate. I was recently in a an accident with my vehicle and the pressure was off on my tires. He was extremely helpful and thorough and checked all the tires quickly and efficiently because I was between appointments.
2/11/2025
Della H. VERIFIED CUSTOMER
Bryce did a very thorough job on my car and was an excellent communicator when I came in to pick it up. She took the time to clarify a note on the inspection and recommend a follow up service that I will absolutely come back to Smart Motors for. I enjoyed working with her through this experience.
2/11/2025
Andrew J. VERIFIED CUSTOMER
Great service and made everthing easy and straightforward.