My service visit involved some tough questions regarding an issue with my car based on a TSB regarding the fueling system. Dave patiently explained why my warranty was not able to cover the remediation and was absolutely professional, courteous and articulate. He knew I wasn't happy with the outcome and made sure I had a chance to speak to Peter, the service manager. David was outstanding.
4/18/2024
Larry S. VERIFIED CUSTOMER
Please have a larger waiting room. Your service employees were fantastic!
4/18/2024
Jennifer R. VERIFIED CUSTOMER
Great experience, thank you!
4/18/2024
Kathleen K. VERIFIED CUSTOMER
Thanks Ty! Appreciate your help today!
4/18/2024
Aili T. VERIFIED CUSTOMER
Jhon exceeded my high expectations for service at Smart Motors!
4/17/2024
Huong C. VERIFIED CUSTOMER
Your advisor Eric was very helpful, pleasant and knowledgeable thank you for having Eric on your team. I am very thankful for the service.
4/17/2024
Rodney Z. VERIFIED CUSTOMER
Ian explained the options well and kept us informed through the process
4/17/2024
Luvonn T. VERIFIED CUSTOMER
Enjoyed working with Noah Ebert
4/17/2024
Diana D. VERIFIED CUSTOMER
Ty was excellent in explaining what needed to be done and why
4/17/2024
Wanda C. VERIFIED CUSTOMER
The problem with the sensors alerting me in blind spots are still not working.
4/17/2024
Elaine S. VERIFIED CUSTOMER
Eric is top notch, very professional,confident and experienced. He is an excellent part of your team.
4/17/2024
Andrew F. VERIFIED CUSTOMER
She was friendly and professional. She helped me learn how to turn off notices on the dashboard, which was helpful.
4/17/2024
Jason R. VERIFIED CUSTOMER
Gregorio was pleasant, honest and thorough. A very nice young man!
4/17/2024
Becky M. VERIFIED CUSTOMER
Excellence
4/17/2024
Gregory S. VERIFIED CUSTOMER
Jesse Deyo turned our car over to Ian Spencer another advisor because he had to leave shortly after I arrived to drop off the car because of the family emergency. Jesse made sure the transition was smooth.
4/17/2024
Leonard I. VERIFIED CUSTOMER
Good service was able to get in without an appointment very shortly
4/17/2024
Bruce F. VERIFIED CUSTOMER
Thank you for the diagnostic clarity and timeliness.
4/17/2024
John G. VERIFIED CUSTOMER
Had a 4:30 appointment at the express lane and it still took an hour and a half the get an oil change and a tire rotation. Seems like there is not much point to making an appointment.
4/17/2024
Sean G. VERIFIED CUSTOMER
Lorica went above and beyond to make sure I was in the loop with the status of my vehicle. She was very professional and courteous. Thanks Lorica!