Jacob was very efficient and I appreciate that he was able to get my vehicle serviced so quickly
3/26/2024
Chad S. VERIFIED CUSTOMER
Thanks!
3/26/2024
James M. VERIFIED CUSTOMER
My reason for bringing my Prius in for service was a burned out driver’s side headlight. While driving this evening, I was very relieved to have both headlights fully operational. I appreciate your efforts to help me keep my car, fully functional. Thank you!
Jim
3/26/2024
Thomas G. VERIFIED CUSTOMER
I don't consider an oil change,tire rotation and one filter replaced in 1:47 hours exactly Express service. Yes I had an appointment and arrived on time. This is the third time in a row I have experienced this type of "express" service. In the future I'll drop car for day.
3/26/2024
Timothy G. VERIFIED CUSTOMER
Easy drop off, issue resolved much quicker than I expected
3/26/2024
Thomas H. VERIFIED CUSTOMER
Wonderful job
3/26/2024
Gerald L. VERIFIED CUSTOMER
He attended to my concerns and kept me updated on progress with the vehicle as well as promptly calling me when the car was due for pickup. Very much appreciated.
3/26/2024
Arif A. VERIFIED CUSTOMER
Excellent
3/26/2024
Sam C. VERIFIED CUSTOMER
Great job
3/26/2024
Jane R. VERIFIED CUSTOMER
Professional and courteous service every time I come for service .
3/26/2024
Michelle C. VERIFIED CUSTOMER
I very much appreciate the “first come, first serve” option for service. However, it would make everyone feel better about their place “in line” for service if you had a ticket machine where the customer goes and gets their ticket upon arrival. I was #5 at 6:15 am, and at least 10 more cars arrived before 7:00 am. Since we were instructed to not park behind the cars in Bays 1-4, it was difficult to sort out the sequence of who came and when.
3/25/2024
Mark W. VERIFIED CUSTOMER
I requested to have snow ties replaced with summer tires when I scheduled initial appointment. Was told I had to have a separate appointment for that. Not convenient.
3/25/2024
William Lease. VERIFIED CUSTOMER
I had service agreement, didn’t know when he talked to me about filters that needed to be change, that should come up easier to see that I have device agreement, thanks Bill
3/25/2024
Samantha M. VERIFIED CUSTOMER
Joe did a great job. Quick and efficient. I talk to Joe about my expired oil change package that came with my Camry when I bought it. He was able to get management to help me saved over a hundred dollars. Time is tough and that saved money put food on my families table for a whole week. Kudo to Joe and his manager!
3/25/2024
Anna J. VERIFIED CUSTOMER
Thanks again
3/24/2024
Mary B. VERIFIED CUSTOMER
Gregorio was great! He really came through for me in a big way after a bad piece of software in use by Toyota got my visit off to a rocky start.
3/24/2024
Brad B. VERIFIED CUSTOMER
My son took the pickup in because engine light was on and it needed an oil change. They identified the code for MAF sensor and noted noise from wheel bearing. I request no repairs be made at this time. When my got the pickup home he said it was running worse than ever. When I looked at it I found the MAF sensor was not connected after it was cleaned. I've instructed my son not take the pickup to smart motors again because of this and another incident when the oil was left out after an oil change.
3/24/2024
Elaine A. VERIFIED CUSTOMER
Service was great but I had asked for the rear brakes to be done at the same time since they were close to being needing to be done. And they weren't. I guess we'll just wait a bit and see but I would have preferred to have them all done and ready now
3/24/2024
Anil K. VERIFIED CUSTOMER
It was ????
3/24/2024
Carolina P. VERIFIED CUSTOMER
Gracias por su atención y excelente equipo de trabajadores