I didn’t have issues with my tire pressure sensor until I took my car in for new brakes and tires. I am disappointed this happened and believe Smart Motors messed up but didn’t want to admit so I had to pay for it. I have spent so much money and time this week at Smart Motors. I am very upset and not impressed.
3/23/2024
Kim R. VERIFIED CUSTOMER
Great customer service!
3/23/2024
Wayne J. VERIFIED CUSTOMER
Very friendly and informative associate that was taking care of me!
3/23/2024
Vicki O. VERIFIED CUSTOMER
The mechanic was fabulous. My issue is I made an appointment 2 weeks ago for the 1:30 time slot and was informed upon arrival that there were several cars ahead of me. Why do you offer appointments if you don't honor them? My car didn't get out of there until after 3pm. I guess I'm confused about your version of 'appointment'. I could have just done drive up without appointment and came back when they tell me to. If I really didn't need this oil change, I would've left and come back another time. I realize things come up but if you're going to offer appointment times for oil changes, then you really should honor them. Your staff is very nice during check in. I'm not exactly sure what the problem was unless you had a demanding customer that wouldn't take no for an answer and ended up messing the rest of us up.
3/23/2024
Matthew G. VERIFIED CUSTOMER
I am happy to recommend Paul!
3/23/2024
Listiyani D. VERIFIED CUSTOMER
Very nice service !
3/23/2024
Gary F. VERIFIED CUSTOMER
Every thing was great. Ian got me in for my 15,000 mile service. Everything was done efficiently and friendly.
3/23/2024
Samuel C. VERIFIED CUSTOMER
Very efficient and through.Received vehicle back within a couple of days.
3/23/2024
Chantell O. VERIFIED CUSTOMER
Thank you so much for the service. I’m really happy and thankful for everything.
3/23/2024
Erik I. VERIFIED CUSTOMER
Eric was fantastic. Kept me informed about the service, both technical aspects and timing. And he is a really personable guy. I’m super satisfied.
3/23/2024
Julie F. VERIFIED CUSTOMER
Thank you for your speedy service and your nice waiting room
3/23/2024
Jennifer G. VERIFIED CUSTOMER
The dealer did not work on my car the day I dropped it off. And didn’t call me to tell me that. I had to call and ask for the status and was surprised late afternoon to learn they did not even start to work on the car.
3/23/2024
ALLEN F. VERIFIED CUSTOMER
N/A
3/22/2024
Donna M. VERIFIED CUSTOMER
Wait is a little bit to long when we have a 1 1/2 hour drive. This is our 5th car we have bought with toyota.
3/22/2024
Douglas S. VERIFIED CUSTOMER
None.
3/22/2024
Georgia T. VERIFIED CUSTOMER
Great customer service. Jesse is outstanding. Great communicator, friendly, helpful and patient. Thank you.
3/22/2024
George R. VERIFIED CUSTOMER
Ian was a true professional. He was courteous, efficient, and made the car repair experience a seamless one.
3/22/2024
Susan L. VERIFIED CUSTOMER
Joseph was professional, pleasant, and kept me informed of each step of the work being done. He was a pleasure to work with.
3/22/2024
Warren H. VERIFIED CUSTOMER
Job completed on time. Great service and communication.