Melissa did a great job! She was very helpful and got my vehicle repaired quickly. Very thorough in her explanations. Would definitely work with her again.
2/5/2025
Chuan L. VERIFIED CUSTOMER
Wonderful job???Thank you so much ????
2/5/2025
Shelly K. VERIFIED CUSTOMER
Great experience, as always. Thank you!
2/5/2025
Saunders L. VERIFIED CUSTOMER
First of all, I am not Saunders. My name is Terri Taylor. I came in for an oil change and was initially scheduled for 12 noon. Service reps were unable to locate me in the system. They did find my husband’s name in the system but not connected to the initial noon appointment. Fortunately, the appointment was rescheduled for 3pm. When the Technician came to discuss issues with me about my vehicle, he mentioned the battery’s life was low. I shared with him that the battery had been replaced within the year. He checked and confirmed that my vehicle did recently receive a new battery and apologized for the oversight. There were other maintenance recommendations as well. But given what was proposed with the battery, I don’t trust the maintenance advice. Finally, in the past complimentary car washes had been given to customers. But since the car wash had not been working for awhile, complimentary car washes were paused. Not the best service today!
2/5/2025
Scheid Trust. VERIFIED CUSTOMER
Thank you Gregorio!
Painless experience!
2/5/2025
Heather K. VERIFIED CUSTOMER
Great service
2/5/2025
Yan W. VERIFIED CUSTOMER
I am very satisfied with the service today at Toyota Smart. The customer service was excellent, smooth and pleasant. Thank you!
2/5/2025
Eric H. VERIFIED CUSTOMER
Why does it take 35 minutes to do an oil change? You need to sped up the express services.
2/5/2025
Thomas J. VERIFIED CUSTOMER
*
2/5/2025
Kathleen M. VERIFIED CUSTOMER
Gregorio was very helpful. He was very courteous and we were happy with the service he provided.
2/5/2025
Jolene H. VERIFIED CUSTOMER
I’m glad they finally found the problem with the engine light being on! Too bad the part has to be ordered and it’ll take 6 weeks.
2/5/2025
Dan S. VERIFIED CUSTOMER
Dave was helpful and kept me informed throughout the process.
2/5/2025
Choua T. VERIFIED CUSTOMER
Justin was great to work with! He was very detailed with everything that was going on with my car.
2/5/2025
Michael W. VERIFIED CUSTOMER
Great job
2/5/2025
Cheryl M. VERIFIED CUSTOMER
I was very satisfied with working with Alyssa Day. Very helpful and professional!
2/4/2025
Brian W. VERIFIED CUSTOMER
Well done.
2/4/2025
Robert V. VERIFIED CUSTOMER
Eric was great to work with. He keep me informed about service progress and cost