Very friendly and fast service. I will recommend to family and friends
3/8/2024
Ethan V. VERIFIED CUSTOMER
Professional, courteous, and agreeable. Seems like a good guy.
3/8/2024
Bex B. VERIFIED CUSTOMER
I appreciated the professionalism, superb communication, and efficiency.
3/8/2024
Nam C. VERIFIED CUSTOMER
Thank you for great service and through recommendations
.
3/8/2024
John H. VERIFIED CUSTOMER
Better than expected!
3/8/2024
Evelyn Freimann. VERIFIED CUSTOMER
Always have given your dealer 100% over the nine years and last four cars I have purchased from Smart.
3/8/2024
John B. VERIFIED CUSTOMER
It took two weeks to get an appointment for an oil change and tire rotation. It took an hour and a half to get the work done. The cost was a ridiculous $145, when the same work was $85 a few months ago. I’ve been a loyal customer for 24 years, but now I have to ask myself why.
3/8/2024
Lynn J. VERIFIED CUSTOMER
Jesse kept me informed at every step in the process.
3/8/2024
Megan R. VERIFIED CUSTOMER
Service was great but it took an hour and a half to get a tire rotation
3/8/2024
Mark G. VERIFIED CUSTOMER
1. When dropping off the car, I was told by the service manager that the information we provided when making the appt online was not available to him. Is that accurate? What's the point of filling out the form if no one is going to look at it? Had to call my spouse for details already provided.
2. Communication was lacking (this has *not* been our experience with Smart in the past). Over the course of the five business days (7 total) that you had the car, we had to call several times to learn the status, which we needed because we were sharing a car. It felt like he thought we were bothering him. Few details were provided when we did talk to the service manager, and no arrangements were made to keep us informed on his day off. In the grand scheme of things, this is minor, but maybe an opportunity to improve operations.
3/7/2024
Georgia T. VERIFIED CUSTOMER
Jesse did an EXCELLENT job!
3/7/2024
David B. VERIFIED CUSTOMER
A solid vehicle. We hope to keep it for many more years.
3/7/2024
Dan L. VERIFIED CUSTOMER
Gregorio provided excellent service!
3/7/2024
Catherine G. VERIFIED CUSTOMER
She answered all my questions & was completely thorough
in handling my service issues.
3/7/2024
Craig L. VERIFIED CUSTOMER
He did a great job covering all the problems with my car and getting it done quickly and helping me get a loaner car so I could stay on track through my busy day. Grest job! thanks
3/7/2024
Tyler C. VERIFIED CUSTOMER
The service was good but it took quite a long time to get done. It was a tire rotation and multi point inspection that took an hour and a half. The service was excellent and I will be back but the time is a killer