Every phase of the process from our check-in to check-out was outstanding! Thank you!
3/3/2024
Robert C. VERIFIED CUSTOMER
We appreciated Ian’s quick attention to resolving an ongoing problem with our vehicle. He’s great at his job!
3/3/2024
Phillip B. VERIFIED CUSTOMER
Got a message that my vehicle was ready and ended up having to wait another hour. Either it wasn't ready and this was just put into the system to boost numbers or I was forgotten about. Not sure how often I will come back here
3/3/2024
Richard S. VERIFIED CUSTOMER
Excellent job done
3/3/2024
Mark K. VERIFIED CUSTOMER
I was very pleased with the process of having my car repaired at Smart Motors Toyota. Gregorio listened to my concerns and made the proper recommendations to have our vehicle repaired in a timely manner. We appreciate Gregorio and the technicians at Smart Motors for providing us with a good experience by successfully resolving our vehicle's problem.
3/3/2024
Ellen H. VERIFIED CUSTOMER
Ian was very helpful and attentive to giving me information with my difficult schedule.
3/2/2024
Georgene P. VERIFIED CUSTOMER
Arturo was really helpful—he answered my questions thoughtfully and is clearly a knowledgeable professional. And, he is super-nice. A great ambassador for Smart Motors and Toyota. Thank you!
3/2/2024
Heidi H. VERIFIED CUSTOMER
Ian was polite but not overly friendly. Seemed put off when I handed him this coupon (was sent to me in the mail) from Smart for the service I had done today. Said something like “if you would if given me this earlier it wouldn’t take so long now”. I guess I didn’t think it was a big deal.
3/2/2024
Mike K. VERIFIED CUSTOMER
Professional with clear explanations for work performed or needf
3/2/2024
Cory T. VERIFIED CUSTOMER
Good communication with advisor and kept me up to date as the day went on. Service was as expected and the carwash was a great finish to the visit. Kind of confusing walking into pay but wouldn't deter me from a great recommendation and returning for future services. Thank you!
3/2/2024
Macy B. VERIFIED CUSTOMER
Thanks for the last minute tire fix!
3/2/2024
Emily G. VERIFIED CUSTOMER
Jesse kept me updated on my vehicle, was quick to reply with questions, and very kind. I had a great experience.
3/2/2024
Todd H. VERIFIED CUSTOMER
Fast and friendly service.
3/1/2024
Karyn A. VERIFIED CUSTOMER
Thank you... So impressed with your attention and seevice! Blessed day to you all
3/1/2024
Sarah G. VERIFIED CUSTOMER
Everyone did a fantastic job, especially Ian Gessler. His professionalism and courteous personability made the whole experience a breeze.
3/1/2024
Emanuel L. VERIFIED CUSTOMER
Service was great.
3/1/2024
Greg D. VERIFIED CUSTOMER
Everything was good. No need for a survey.
3/1/2024
Joseph P. VERIFIED CUSTOMER
Mallory did a great job.
It was frustrating to arrive at 6:00 a.m. for an "Express Service", and not be complete until 9:00 a.m. (for a 30 minute service.)
3/1/2024
Wanda S. VERIFIED CUSTOMER
The service was great but online payment which I wanted to do like last time they couldn't do but otherwise good
3/1/2024
Karl J. VERIFIED CUSTOMER
David Killerlain was very professional and gracious. He treated me with respect and restored my trust with Smart Motors Toyota. I have been a customer for 20 years and because of Mr Killerlain's efforts, I will gladly continue to do business with Toyota.