I was told the tire would be ready today at 4. It was not. I was given and charged for a tire rotation that I did not ask for.
1/28/2025
Debra R. VERIFIED CUSTOMER
Responsive and respectful.
1/28/2025
Gerke Living. VERIFIED CUSTOMER
Estimated repairs are beyond my immediate budget.
Was not offered any discounts and have not received and discount ads for a long time. Have they been discontinued? Thanks. LG
1/28/2025
Charles J. VERIFIED CUSTOMER
Very curtious service kept me well informed.
1/28/2025
Elaine S. VERIFIED CUSTOMER
Fast, efficient, Hunter Paul was professional and very personable.
1/28/2025
Andrew K. VERIFIED CUSTOMER
The documented air pressure taken was off considerably and when I asked oh it was probably 10 lbs off and just entered in wrong. And still remains on my copy of the service performed. ?? I left with some doubt from the express maintenance department.
1/28/2025
Dustin M. VERIFIED CUSTOMER
Eric was wonderful to work with, was transparent and thorough. He had a smile on his face the whole time we dealt with him and even got us in on short notice. Highly recommend keeping that young man around! Will be back!
1/28/2025
Elvia T. VERIFIED CUSTOMER
Thank you ????
1/28/2025
Terry B. VERIFIED CUSTOMER
Bryce was very competent, professional, and available. He was so easy to work with. Smart should be very happy to have him as an employee.
1/28/2025
Not-Provided C. VERIFIED CUSTOMER
Not that big of a deal but I waited outside the bay door for a good 5 minutes while people walked around inside. Finally was told that there were no greeters.
When checking out I had a similar experience. Waiting in line while there was a cashier without any customers. I finally moved up and went over to his station to pay.
I also mentioned, as I do at every service visit, that this car lurches/lunges with my foot on the brakes. It feels as if the brakes have given way.
1/28/2025
Debra G. VERIFIED CUSTOMER
Thank you
1/27/2025
Mirlene A. VERIFIED CUSTOMER
The service was excellent.
1/27/2025
Della B. VERIFIED CUSTOMER
Had to come 2 different times to pick up car because wasn’t ready on Tues. had to come back Wednesday. Melissa was wonderful though.
1/26/2025
Sheri W. VERIFIED CUSTOMER
Was able to get in sooner than my appointment time. Nice surprise.
1/26/2025
Brayan M. VERIFIED CUSTOMER
Very good service, lots of help needed, very experienced! 10/10
1/26/2025
Ambrose O. VERIFIED CUSTOMER
She is nice, approachable and does her work cheerfully. She continually provided me with updates.
1/26/2025
Katherine T. VERIFIED CUSTOMER
Great communication. Answered my questions and listened to me!!
1/26/2025
Michelle S. VERIFIED CUSTOMER
Eric did a great work! Especially pleased that he was able to find the cause of a slow leak in tire and get it fixed. Very satisfied!!
1/26/2025
John P. VERIFIED CUSTOMER
Terrific customer experience.
1/26/2025
Dated W. VERIFIED CUSTOMER
Eric was very helpful, friendly and professional. Top notch service!