I really appreciated that he advised that I could possibly obtain a rental car and did when I didn’t know I was leaving it all day. Not his fault I previously called it in. He also noticed I had another service appointment 2 weeks from now and advised I should combine them. I thanked him for bringing it up and accepted. I like the initiative he took.
1/17/2025
Stephen S. VERIFIED CUSTOMER
Ian was very professional,efficient & couteous.
1/17/2025
Mary Lou. VERIFIED CUSTOMER
I really liked Eric. He was very professional.
Any questions I had he explained with clarity
And respect.
Thank you
1/17/2025
Jean K. VERIFIED CUSTOMER
Caleb was courteous, well-informed and prompt. I would give him a 10 out of 10!
1/17/2025
John B. VERIFIED CUSTOMER
When I brought up two issues with my vehicle that needed to be dealt with his response made me feel like he was making light of the issues rather than trying to understand what was actually going on and how to resolve it. With the third issue his response was more helpful.
1/17/2025
Jonathan W. VERIFIED CUSTOMER
Eric was very helpful in his additional advice
1/17/2025
David S. VERIFIED CUSTOMER
I
1/17/2025
Jeffrey R. VERIFIED CUSTOMER
Eric did an excellent job and made the service appointment very easy and enjoyable. He was very personable and thorough but efficient. I think he is probably a good example of who you want facing your customers.
1/17/2025
Timothy M. VERIFIED CUSTOMER
Mellissa was very clear and helpful in answering some questions I had. Thank you!
1/17/2025
Dorene P. VERIFIED CUSTOMER
I appreciate the quick service needed to repair my tire
1/17/2025
Susan L. VERIFIED CUSTOMER
Smart Toyota always does a great job and all employees are dedicated to serve the clients.
1/17/2025
Katherine B. VERIFIED CUSTOMER
Mallory was great! Very helpful, good communication, explained things in a way I could understand.
1/17/2025
York B. VERIFIED CUSTOMER
Wish your dealer still gave free car wash. It is hard for the service team to above and beyond when the dealer takes their tools away. Thank God for the employees who stand out for going above and beyond, like Dave and Bridget.
1/17/2025
Julie T. VERIFIED CUSTOMER
Great!
1/17/2025
Jane M. VERIFIED CUSTOMER
I appreciated his advice and all of your employees who tried their best to diagnose the issue I was having with my car!
Thanks so much!
1/17/2025
Nancy W. VERIFIED CUSTOMER
Mallory was great to work with and helped will questions I had.
1/17/2025
Cheryl J. VERIFIED CUSTOMER
Justin is always very helpful. Thank you for your help Justin!