Thanks for squeezing me in on what was already a very busy day for you all at Smart. My car is running better than it has been in months
1/15/2025
Rachael W. VERIFIED CUSTOMER
Thank you! Excellent service
1/15/2025
Teresa S. VERIFIED CUSTOMER
Great job well done
1/15/2025
Jeanette F. VERIFIED CUSTOMER
Eric was so friendly, helpful and polite that I left knowing I will definitely choose another Toyota for my next vehicle purchase.
1/15/2025
Kenneth U. VERIFIED CUSTOMER
I will fill it out!!!
1/15/2025
Ruth P. VERIFIED CUSTOMER
The waiting room was very nice for the Express Service, except there were too many televisions creating noise. Once a service representative kindly turned off the screen in the area off to the side, I noticed most waiting customers gravitated towards that more quiet area. Perhaps 2 televisions are enough. Thanks!
Bryce was very professional, friendly, and with a nice sense of humor.
I missed the car wash very much though!
1/15/2025
Roderick R. VERIFIED CUSTOMER
Keep doing a great job
1/15/2025
Brian F. VERIFIED CUSTOMER
Gregorio’s service was great! Its the measurements in the report that need review. Tread depths have grown by 33% in 2 weeks and tire pressures differ by 20% from what the vehicle shows.
1/15/2025
David B. VERIFIED CUSTOMER
Very smooth procedure via the appointment. I was greeted and updates were very proficient in knowing what was needed to be done. Mechanic Joey was awesome and a very positive employee for Smart Motors (10+). And.. the baked cookies were delicious with a cup of hot coffee while waiting. The temperature today was FREEZING! As with the past 40+ years as a customer of Smart Motors— we love our Toyotas and being a welcomed part of the Smart family. Roxanne
1/15/2025
Nancy S. VERIFIED CUSTOMER
Excellent, speedy service. Good news all around.
1/15/2025
Samantha V. VERIFIED CUSTOMER
Scott explained everything very thoroughly to me and it was much appreciated as I just got my Toyota a few months ago. He sat down and walked through everything so I understood. He was also very personable and kind. Would absolutely work with him again, even request to work with him.
1/15/2025
Richard S. VERIFIED CUSTOMER
My experience was very positive today. A year ago, the same service was a three hour nightmare. I was in and out today in about half an hour. Job well done by the Smart team.
1/15/2025
Stacy S. VERIFIED CUSTOMER
Luis went the extra step to review all Toyota service on my vehicle, learning the brake fluid has never been refreshed. Appointment setup to have the brake fluid flushed. Thank you Luis.
1/15/2025
Glenn W. VERIFIED CUSTOMER
$367 to replace a switch seems a bit pricey.
1/15/2025
Fnv P. VERIFIED CUSTOMER
Today’s work was scheduled to be completed between 1 to one and half hour but was done within 45 minutes approximately. That’s what makes Smart Motirs service center one of the best here. Keep up the good work.
1/15/2025
Raimondas C. VERIFIED CUSTOMER
I don't blame Giorgio- it's not his fault. But after expensive rottors and brake pads replacement I've received car with no parking brakes, so I had to come back next day for adjustment. And it's still not holding. The problem is I think that mechanic do not know how to deal with 2019 camry with old fashion pedal. Some 2019 still have it.
1/15/2025
Cheryl C. VERIFIED CUSTOMER
I was told 1 hr wait and was contacted in 40 minutes! Great service!
1/15/2025
Joseph V. VERIFIED CUSTOMER
Jesse was professional, responsive and used multiple communication channels to keep me informed. ????????
1/15/2025
Kathy S. VERIFIED CUSTOMER
Everything was great
Always enjoy the popcorn while I wait for my car to be serviced
Everyone I spoke to were professional and kind.
1/15/2025
Gerald L. VERIFIED CUSTOMER
Thank you so much for attending to me and our vehicle with exceptional individualized customer service.It was great to see you again Justin. Wishing you a very fulfilling 2025!