Greg did a great job communicating expectations and getting me in and out quickly. Very friendly and well presented.
3/5/2025
Jerry K. VERIFIED CUSTOMER
Eric was very professional and explained everything very well.
3/5/2025
Dale W. VERIFIED CUSTOMER
My appointment was for 11:45 and was due for a tire rotation. The car was done at 1:15. The entire service area looked very unorganized. When I checked out the person at the front desk didn’t know how to take money and run the computer! If the service department doesn’t improve I’ll have to look at my options for taking my 2 Toyota vehicles elsewhere! I observed others complaining about this problem.
3/5/2025
Gregory P. VERIFIED CUSTOMER
I appreciate you being honest about cracking the rim when you put the tire on.
3/5/2025
Brooke A. VERIFIED CUSTOMER
Quick and efficient. Great customer service
3/5/2025
Robert P. VERIFIED CUSTOMER
Great with communication and explanation
3/4/2025
Elizabeth T. VERIFIED CUSTOMER
Is the survey long?
3/4/2025
Martin E. VERIFIED CUSTOMER
Eric was great. Good service as usual.
3/4/2025
Jerome T. VERIFIED CUSTOMER
The service went fine,but the cost of an oil change and tire rotation was exorbitant. Earlier in the day I had the same work done at the Buick dealership for less than half the cost.
3/4/2025
Tim O. VERIFIED CUSTOMER
Yes I am satisfied. Thank you for your job!
3/4/2025
Min L. VERIFIED CUSTOMER
1) Based on the assessment, I asked several questions regarding the asymmetric wearing-down of the tires, and the causes for the misalignment. I don't feel I received an adequate answer. 2) Will the technician be able to tell that new tires are needed without the tire rotation? 3) I had the oil change package, which I communicated with the person answering my scheduling call, and to the representative (Mallony), but on my initial bill, the oil change was still there. I am glad I double checked so the charge was taken off in the final bill.
3/4/2025
Stewart T. VERIFIED CUSTOMER
You guys make it easy as always!
3/4/2025
Brenda K. VERIFIED CUSTOMER
The Toyota Team is friendly, efficient, accommodating and thorough… I appreciate the care given during my service visits…
3/4/2025
Ellen H. VERIFIED CUSTOMER
Honestly, the service was very good but the diagnostics and repairs didn't fix the problem. I knew that was a possibility but it's frustrating nonetheless
3/4/2025
Allan C. VERIFIED CUSTOMER
Thanks for the great service
3/4/2025
Gene A. VERIFIED CUSTOMER
Wonderful service could not be more pleased with all members of the staff I was involved with.
3/4/2025
Gary B. VERIFIED CUSTOMER
Looks good so far. Thanks.
3/4/2025
Janet S. VERIFIED CUSTOMER
Gregorio was ready for me when I arrived for my appointment. I appreciated that he kept me informed of the process, and that his estimate of when the work would be completed was accurate. His manner was friendly and pleasant, which I also appreciate!