Every one was pleasant and concerned for my approval of the process of as the service progressed. Thank you.
1/4/2025
Jennifer L. VERIFIED CUSTOMER
Everything was great. I was very satisfied with Joel’s service as well as the team at checkout (Will helped me there).
1/4/2025
Mark E. VERIFIED CUSTOMER
Thanks to Mallory she is very cooperative
1/4/2025
Paul C. VERIFIED CUSTOMER
David was great!
1/4/2025
Mackenzie S. VERIFIED CUSTOMER
He was very nice! Explained everything super well and answered all my questions.
1/4/2025
Nicholas L. VERIFIED CUSTOMER
Thank you.
1/4/2025
Boris N. VERIFIED CUSTOMER
Price more than previously quoted. No car wash offered
1/4/2025
Carrie F. VERIFIED CUSTOMER
Very smooth experience and knowledgeable staff!
1/4/2025
Shelley B. VERIFIED CUSTOMER
David was very helpful with my car problems. He corrected a problem that he almost made me pay for after the airbag recall was fixed. In the end he fixed the problem. He did make sure that I was satisfied with work before I left.
My bigger problem is that it took a year for Toyota to correct this important safety issue. Over the past year, I had to not drive my car when I went on trips as I knew the sensors might not work to keep my passenger safe in an accident. This is unacceptable for this to happen. I will not be purchasing a Toyota again. I have owned 5 Toyota vehicles. Sadly this Highlander has been the worst of them all. Currently the rear door sensors are not working properly and I was told $1700 to fix. Ridiculous. Not a happy owner of this vehicle.
1/4/2025
Mark H. VERIFIED CUSTOMER
Mallory was a pleasure to communicate with. The videotaping by the service tech was also appreciated. Also, thank you for providing a loaner car Mark H
1/4/2025
Douglas H. VERIFIED CUSTOMER
Excellent communication! Made the experience much better
1/4/2025
Leonardo S. VERIFIED CUSTOMER
satisfied customer, thank you.
1/4/2025
Craig F. VERIFIED CUSTOMER
Everything was great except no car wash !!!
1/3/2025
Linda P. VERIFIED CUSTOMER
Jesse stayed in touch with me and let me know what was happening with my service. Everything was done and my truck was finished earlier than promised.
1/3/2025
Dave T. VERIFIED CUSTOMER
Caleb did a great job answering my questions and getting the information I asked for.
1/3/2025
Jeannette B. VERIFIED CUSTOMER
The pleasure is mine!
1/3/2025
Pamela H. VERIFIED CUSTOMER
Fast service and friendly staff thank you so much
1/3/2025
Janice G. VERIFIED CUSTOMER
Ive always received excellent service from Smart Motors Express Maintenance.
1/3/2025
Michael F. VERIFIED CUSTOMER
Professional and efficient. Gota love that!
1/3/2025
Carol Q. VERIFIED CUSTOMER
Always great service and polite and knowledgeable staff.