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Real Reviews from VERIFIED CUSTOMERS
Douglas S. VERIFIED CUSTOMER
Justin gave us great customer service!
1/1/2025
Martha B. VERIFIED CUSTOMER
Joe and Ian were both very personable and efficient. Good service.
1/1/2025
Peter O. VERIFIED CUSTOMER
He found two other lights that were burned out. I might never have known!
12/31/2024
Dana W. VERIFIED CUSTOMER
Very friendly and helpful!
12/31/2024
Lane H. VERIFIED CUSTOMER
I made an appointment for express lube. Got right in, service was prompt.
12/31/2024
Sharon S. VERIFIED CUSTOMER
I have worked with David a few times and he is always helpful and professional.
12/31/2024
Brian H. VERIFIED CUSTOMER
My service light is still on was not reset
12/31/2024
Maoquan Z. VERIFIED CUSTOMER
Finished job quickly (within an hour).
12/31/2024
Sara S. VERIFIED CUSTOMER
Yall did a wonderful job:) thanks for sneaking me in great service Liam Kenny and my advisor!
12/31/2024
Sarah B. VERIFIED CUSTOMER
I left with David going above and beyond to help me the best way he could. I felt like he really cared about my best interest owning a Toyota. I'm very grateful and would feel confident reaching out to him and this location again.
12/31/2024
Wesley O. VERIFIED CUSTOMER
Great service and very expedient.
12/31/2024
John H&. VERIFIED CUSTOMER
Very good professional service in a short amount of time. Their focus was the customer
12/31/2024
Terry T. VERIFIED CUSTOMER
Mellissa kept me up to date on the repair that was being done on my truck, and had all the necessary information I needed to know with the questions I had. “ job well done “. *****
12/31/2024
Manuel S. VERIFIED CUSTOMER
The standard basic service is much faster than it used to be. Today the wait was surprisingly short. There was one small detail that can be improved: when I drove in, the person who greeted me said that the service would be $74 plus tax. The service was what I requested, but the price was $117, total. When I examined the invoice, I saw he had quoted only the cost of labor, excluding parts and supplies. The difference was a little startling; I think a better estimate can be provided.
12/31/2024
Chelsea C. VERIFIED CUSTOMER
As always, Sean was great! I was greeted and told an estimated wait time, but because of the quickness of the repair, he was able to fit me in which cut the wait time drastically. I always appreciate the communication and detail at Smart Motors!
12/30/2024
Patricia M. VERIFIED CUSTOMER
I am satisfied with the fact that Toyota fixed the problem now, but I believe that Toyota needs to be more careful with client’s vehicles. One appointment I had you guys forgot to close the hood properly and I had to stop on the Beltline to avoid an accident. This last time you guys forgot to put the lugnut on my vehicle’s wheel. I think these are mistakes that could have very bad consequences and makes me question if I should bring my vehicles to Toyota.
12/29/2024
Sameer M. VERIFIED CUSTOMER
No complaints, regular preventative service performed and this has keeping car running well for over 12 years!
12/29/2024
Lina Z. VERIFIED CUSTOMER
Great Service and excellent customer service
12/29/2024
Ed Judy. VERIFIED CUSTOMER
Told tire sensors weren’t working, went to Costco and fixed no charge in less than 5 minutes
12/29/2024
Jack E. VERIFIED CUSTOMER
Excellent service ????
12/29/2024