I am very impressed with the professional manner in which Joel worked with me. He listened to the information I provided then made excellent recommendations. Look forward to work with him in the future. Satisfied customer
12/29/2024
Daniel S. VERIFIED CUSTOMER
Everything went well.
12/29/2024
Doug S. VERIFIED CUSTOMER
Would like to know more about any upcoming special deals on tires. Thank you!
12/29/2024
Barbara C. VERIFIED CUSTOMER
No complaints. Thank you for taking good care of my vehicle.
12/29/2024
Tysen T. VERIFIED CUSTOMER
I was utilizing the first come first serve express lube this morning. I don’t know what the answer is, but there were definitely people I was there before and they were serviced first. It’s impossible for your team to get the correct ‘hats’ on the vehicles in the order they arrived if vehicles arrive at 5:30am and your team members arrive after 6:00 to open. No fault of your team members, the system is broke. I get it, you’ve reduced the quick lube bays to a quantity of two, meaning you want people to schedule appointments, but if you’re going to have a first come first serve option, it needs to be equitable to all. Thanks. Love Toyota, love the hustle your team displays at Smart, they’re working with what they’re dealt. No criticism of teammates here at all. Thanks for the coffee and snacks in the a.m., it’s appreciated.
12/29/2024
Ann S. VERIFIED CUSTOMER
One small problem. Sensors were replaced on 4 tires, but flat tire is still on. Should I bring it back in ?
12/29/2024
Margaret J. VERIFIED CUSTOMER
Please, I'm good with your service!!
12/28/2024
Nancy C. VERIFIED CUSTOMER
Looks great- good work!
12/28/2024
Colleen Britt. VERIFIED CUSTOMER
Service at Smart is always wonderful. Super friendly. This time with Sean was no exception. He was patient with me. Thanks!
12/28/2024
Dean R. VERIFIED CUSTOMER
X
12/28/2024
Byram F. VERIFIED CUSTOMER
Thank you David for your help.
12/28/2024
Joan S. VERIFIED CUSTOMER
My only hesitation and I have to take some of the blame for not doing what the check out person didn’t do, make sure she had the correct Joan. There was a bit of a mixup but thankfully my original technician got it all taken care of.
12/28/2024
Michael M. VERIFIED CUSTOMER
Always professional and courteous! Much appreciated!
12/28/2024
Maralee T. VERIFIED CUSTOMER
Your staff is always very polite and helpful.
12/28/2024
Talen B. VERIFIED CUSTOMER
Jesse was very helpful. He even updated my profile to keep something annoying from continuing to happen.
12/28/2024
Lucas W. VERIFIED CUSTOMER
Very helpful and polite, got me in and out lickety split
12/28/2024
David L. VERIFIED CUSTOMER
Appreciate Paul keeping in touch & updated on how the service work progressed.
12/28/2024
Cary H. VERIFIED CUSTOMER
The experience could’ve been better if you would’ve had the necessary parts on hand so I don’t have to return
12/28/2024
Matt S. VERIFIED CUSTOMER
Thanks.
12/28/2024
Kathryn R. VERIFIED CUSTOMER
I really appreciate you guys getting my car in quickly to replace the battery. As I explained to Paul, I have both parents in the hospital so having transportation is crucial, so I’m glad you could fit me in.